Full Time Aged / Disability Carer

Hope and Care Pty Ltd

Location: 34 Restwell Street Bankstown NSW 2200

Hope and Care Pty Ltd is a multi service provider in home care for both elderly and/or those with a permanent disability, established to meet the needs of participants in South Western Sydney. We provide high-quality, person-centred support services to eligible consumers.

$75,000 - $100,000 – casual basis.

• Ensure robust internal and external stakeholder management at a service level and be recognised as the Subject Matter Expert.
• Deliver high-quality services that support clients' dignity and opportunities to be accommodated in a caring, compassionate, and secure manner.
• Maintain a client focus through the delivery of services using the person-centred active support model and assist clients in accessing mainstream services.
• Promote the dignity and positive image of clients within their communities, maximising their opportunities to participate in and contribute to the communities in which they live.
• Attend multi-disciplinary service meetings, case conferences, and reviews, and undertake case coordination and reporting as necessary.
• Identify the need for behavioural support plans and implement them to ensure individual changing needs are met.
• Monitor the correct administration of prescribed medication in accordance with organisational guidelines.
• Collaborate with the rostering team to develop and implement rosters centred on the needs of the client, including troubleshooting timesheets, managing leave requests, and filling and publishing rosters in advance.
• Manage daily rostering, including filling shifts and making day-to-day changes to ensure service continuity and client support.
• Ensure effective matching of clients with support workers to support the achievement of client outcomes.
• Participate in rotational "On-Call" duties to ensure effective service delivery outside of normal business hours.
• Support the Supports Manager with investigative processes and disciplinary actions.
• Lead service meetings, ensuring they are coordinated, chaired, minuted, and actions are followed up and completed.
• Maintain documentation relating to clients, adhering to the highest level of confidentiality following the person-centred active support framework.
• Provide input into the development of organisational best practice standards, policies, procedures, and continuous improvement initiatives.
• Provide immediate and first-line critical incident support.
• Comply with all legislative and organisational policies and procedures, ensuring awareness and compliance within the team.
• Provide timely reports to inform continuous improvement strategies at a service level.
• Apply WHS legislation and organisational requirements to create and manage a safe work environment.
• Work collaboratively with peers and colleagues across the organisation to achieve organisational objectives.

• Minimum of three (3) years' experience in a disability setting.
• Prior experience in a leadership or supervisory role.
• Comprehensive knowledge and understanding of the National Disability Insurance Scheme (NDIS) and NDIS Quality and Safeguards Framework.
• Relevant tertiary qualifications in disability, community services, or a related field.
• Current First Aid Certificate.
• Working with Children Check (WWCC) clearance within the last five (5) years.
• NDIS Clearance Check
• Valid driver's licence and a suitable vehicle.
• Right to work within Australia.
• Completion of the NDIS worker orientation module.

Intermediate Microsoft Office skills (Word, Excel, PowerPoint, and Outlook) are essential.

Please send your CV to info@businessnest.com.au. Please include the job role title in your email.