ICT Business Analyst

About Altres Inc.

ALTRES, headquartered in Honolulu, Hawaii (USA) and in existence since 1969, is working on industry-leading products for the HR industry. ALTRES Technologies is looking for techies that will appreciate a dynamic, creative, and competitive work environment, that pairs perfectly with the stability and support of a successful organization with 5 decades of satisfied customers in the market.

Job position

ICT Business Analyst

Role Summary

The ideal candidate will be responsible for gathering and documenting requirements, facilitating cross-functional communication, and supporting project planning and execution.

1. Requirements Gathering & Analysis

• Engage with internal stakeholders to elicit, document, and analyze business requirements for new and existing software features.
• Conduct interviews, workshops, and process reviews to understand business workflows and identify improvement opportunities.
• Having Sound knowledge of proprietary HRMS application (HR Symphony).

1. Documentation & Communication

• Create and maintain detailed functional specifications, user stories, and process flow diagrams to guide software development.
• Ensure comprehensive documentation of all project requirements, decisions, and workflows throughout the lifecycle.
• Proficiency in using Atlassian confluence tool for documentation of projects and maintaining project communication.

1. Cross-Team Coordination

• Act as a bridge between Hawaii and Mumbai teams, coordinating tasks and communication across time zones.
• Facilitate effective knowledge transfer, task handoffs, and project updates to ensure continuity and clarity.

1. Project Management Support

• Assist in project planning, milestone scheduling, and deliverable tracking.
• Identify and communicate risks, blockers, and dependencies to relevant stakeholders in a timely manner.
• Using JIRA for tracking projects, generating metric and managing projects.

1. Stakeholder Collaboration

• Serve as a liaison between the product and technical teams to ensure mutual understanding and alignment on goals.
• Actively participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups.

1. Reporting & Metrics

• Track project progress, manage requirement changes, and monitor issue resolution.
• Deliver regular reports and updates to management and stakeholders on project status and coordination efforts.

• Strong understanding of Agile methodologies and software development lifecycles.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to work across different time zones and coordinate with globally distributed teams.
• Proficiency in tools such as Jira, Confluence, Microsoft Office, and project management software.

• Bachelor's degree in Business Administration, Computer Science, or related field.
• 5+ years of experience as a Business Analyst, Project Coordinator, or similar role in a tech-driven environment.

This is a permanent role so please only apply if you have full working rights in Australia.

No recruitment agencies please