Sales Representative (Calling Chefs, FOH looking for change)
Savour and Grace is looking for a Sales Superstar
This position is responsible for selling Savour and Grace's preserved and fermented food products to industry-leading food professionals. Role entails maximizing product sales and developing relationships with new and existing customers. Would suit chef or front of house staff seeking change.
OBJECTIVES/ KEY TASKS AND RESPONSIBILITIES OF THIS ROLE: Business objectives
Maximise sales of Savour and Grace products.Drive a Light Rigid refrigerated vehicle with product on board direct to customers kitchens
Efficiently develop and maintain strong relationships with customers (new and existing) in the Melbourne metropolitan region, including scheduling regular in-person visits and phone conversations
Share advanced product expertise with customers
Engage in product and supplier training sessions
Introduce new products and suppliers to customers
Input orders in a timely manner to ensure distribution logistics run smoothly
Procure and follow up new customer leads, including via cold calls
Communication with accounts department regarding customer payments and accounts
Communicate with team about stock availability and delivery driver movements
Problem-solve issues in a transparent and timely manner in collaboration with relevant team members, including communicating out-of-stock items, order amendments, and invoice management
Frequently review and contribute to shared documents
Maximise efficiency of order processes
Share information relevant to business forward planning with appropriate colleagues
Plan and enact sales strategies
Follow and interpret market trends
Report to Victorian Sales Manager
Cultural
Foster a respectful, positive, collaborative, and high-functioning workplace environmentCommunicate clearly, calmly, and effectively across Savour and Grace teams to provide high-level customer service to food professionals
Contribute to the celebration of food culture, traditions, and knowledge at the heart of Savour and Grace
Team/influence
Actively contribute to weekly sales team meetingsShare knowledge, experience and strategies with team members
Innovation
Implement new systems as developed within sales team
SKILLS AND EXPERIENCE REQUIRED: Required
Personable, professional and considerate mannerAbility to meet sales targets
Clear, timely communication skills
Strong ability to work independently and manage own schedule
Effective time-management skills
Ability to make decisions in a fast-paced environment
Good literacy, numeracy, and computer skills
Current driver’s licence and safe driving record
Passion for food culture and food industry
Advantageous
Previous experience in a sales roleExperience working with food
Knowledge of the Melbourne food industry and different demographics
The position requires you to operate a small truck which customers may use to see our products and assist you with selling. There will be some light manual labour involved.We will provide you with the appropriate license and training to operate this vehicle.
MEASUREMENT OF SUCCESS/KPIS: Measurement of success
Key sales targets met and ideally exceededSmooth, efficient service delivery with minimal errors
Customers receive high-quality product and supplier information
Customers are constantly exposed to new products and suppliers
Mistakes are managed with clear communication and timely resolution
Team environment is positive, respectful, and cohesive
KPIs/performance reviews
CEO and Director set targets tied to monthly and yearly budgetReport directly to Victorian sales manager
Professional development
Constant on-the-job feedback
Yearly job review
DESCRIPTION OF THE COMPANY
Savour and Grace are a Melbourne-based food distribution company. We specialise in quality preserved and fermented goods across four key categories: salumi and charcuterie; cheese; smoked and cured fish; and preserved and fermented vegetables.
Why work with us?We are a small business passionate about enriching food culture. Our workplace is positive, fast-paced, and team-focussed. We are all about going above and beyond to provide authentic products and meticulous service to our customers, helping them deliver incredible food experiences.
We hire based on cultural fit and potential for growth. We want to work with people with a good attitude and a willingness to learn—skills and experience can come through training. Our culture is tight-knit and people-oriented, with ample opportunity for you to develop your sales skills and expand your professional capabilities.We value
Great communication skillsGreat listening
Great questions
High rights/high responsibilities
Informed decision-making
Impeccable customer service
Food culture, heritage, and knowledge
Inclusive work practices
Sustainable choices
We know that this position will appeal to lots of terrific candidates. Please understand that only suitable candidates will be contacted. We wish all applicants the very best finding their next challenge!