Helpdesk Jobs in Australian Capital Territory
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Search Results - Helpdesk Jobs in Australian Capital Territory
Whizdom Recruitment-Canberra ACT
Our Government client is looking for a Service Desk Analysts support end users of IT systems and services. They are often the first point of contact and assist users and other support staff in resolving issues reported by users. They routinely...
Peoplebank Australia Ltd-Canberra ACT
interactive guides, and user manuals to assist users in complying with the Australian Education Act 2013.
• Enhance helpdesk operations by developing and refining processes, procedures, scripts, training, and other materials.
• Support communication...
appcast.io -
Southern Cross Care Tasmania-Melbourne VIC
and satisfaction.
• Systems uptime and availability > 90%.
• Incident response time 90%.
• Number of security incidents showing a nil or decreasing trend.
• Project delivery on time and within budget...
Peoplebank Australia Ltd-Canberra ACT
in the delivery of ICT projects and mentor Level 1 Helpdesk engineers
• Provide escalation support for incidents and service tickets
• Maintain detailed records of daily operations and time reporting
• Ensure security configurations align with internal strategies...
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Canberra ACT
infrastructure, VDI/thin-client, and VoIP deployments.
• Knowledge of Forcepoint, Juniper, and other network technologies.
• Proficient in Help Desk and software applications (Jira, Service Now, Remedy).
• Awareness of Command and Control (C2) applications...
sosi.com -
Accurate Background-Canberra ACT
procedures when standard procedures have failed and ensure issues are resolved in a timely fashion.
• Respond to Helpdesk Tickets.
• Consult with the software development team, internal users, and clients to improve application performance.
• Assist...
appcast.io -
Canberra ACT
and C2 applications.
• Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Capacity Planning)
• Experience using Help Desk software (e.g., Jira, Remedy, ServiceNow).
Working Conditions:
• Working...
sosi.com -
Commonwealth Scientific and Industrial Research Organisation-Canberra ACT
Your duties will include:
• Support day-to-day operation by answering user helpdesk system enquiry.
• Coordinate with other service desks to maintain the issue register and provide up to date reporting.
• Assist the user access and system controls...
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Acendre-Canberra ACT
skills in payroll systems, helpdesk systems and Microsoft Office products.
• Familiarity with APS values and procedures.
What you will do
As a Senior Payroll Officer you will:
• Support a team to complete business-as-usual (BAU) payroll transactions...
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