Help Desk Jobs in Brisbane
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Search Results - Help Desk Jobs in Brisbane
P&C Partners-Brisbane QLD
support and general IT helpdesk duties
About You
You’re a capable and hands-on IT generalist who enjoys solving problems and helping others. Whether it’s setting up devices or managing Microsoft accounts, you’re detail-oriented and reliable. You thrive...
Downer-Brisbane QLD
The Helpdesk Operator will support facility users and clients at the Royal Adelaide Hospital by handling service requests, providing technical assistance, and ensuring effective communication with stakeholders. We currently have a Full-time vacancy...
appcast.io -
Task Recruitment-Brisbane QLD
This is a great opportunity with a global market leader transforming mining operations with their high-tech products.
Are you a driven & talented Level 1/2 Service Desk Engineer professional looking for a challenging opportunity which will...
Actionstep Group-Brisbane QLD
help desk processes with broader business goals to improve service delivery and support team capability.
What you need to know and what will make you successful!
Essential:
• 4+ years’ experience in previous team leader or management level positions...
appcast.io -
WorkPac-Brisbane QLD
operation for all end-users.
• Manage and resolve helpdesk tickets in a timely manner, ensuring customer satisfaction.
• Assist with the installation, configuration, and ongoing usability of system hardware and software.
• Provide remote and on-site...
Dye & Durham Corporation-Brisbane QLD
satisfaction
• Experience using help desk management solutions (Zendesk, Jira, etc) highly desired, but not essential
Job Benefits
At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge...
appcast.io -
fullstop.ai-Brisbane QLD
services.
Key Responsibilities
1. Deliver against our IT Help Desk KPIs, ensuring our internal and client objectives are met
2. Develop and maintain operational reporting systems (Jira)
3. Implement and maintain IT service management best practices
4. ..
First Focus IT-Brisbane QLD
in a Helpdesk/Service Desk environment
The following would also be viewed advantageously:
1. Experience and strong working knowledge of ticketing systems, SLA’s and time sheeting
2. ITIL understanding, specifically around best practice IT services, operations...
appcast.io -
William Buck Group-Brisbane QLD
experience, and attributes:
• Degree qualified in IT or a related discipline
• IT management and leadership experience
• Previous experience in IT Help Desk or IT Support (highly desirable)
• Demonstrated ability to manage projects and deliver solutions...
Actionstep-Brisbane QLD
help desk processes with broader business goals to improve service delivery and support team capability.
Requirements
What you need to know and what will make you successful!
Essential:
• 4+ years’ experience in previous team leader or management level...
workable.com -
Kate Ferguson-Brisbane QLD
Ensuring administrative coverage and flexibility across teams globally
Initiating and tracking help desk requests, ensuring timely follow-ups and resolutions
What you'll need to succeed
Previous experience in an administrative or team...
workforceaustralia.gov.au -
ClearCompany-Brisbane QLD
4. Advise users on appropriate action
5. Follow standard help desk procedures
6. Log all support interactions
7. Redirect problems to appropriate resources and teams
8. Identify and escalate situations requiring urgent attention
9. Track...
appcast.io -
Actionstep-Brisbane City QLD
you will have minimum 3 years of demonstrable experience working in a Help Desk / Customer Service role. You are an expert at identifying the root issue presented by a user, through your strong aptitude at identifying a problem’s root cause and quickly...
workable.com -
Cater Care-Brisbane QLD
in partnering with your client groups to ensure seamless support.
What this role involves:
• Prepare and manage employment contracts ensuring compliance with the Fair Work Act and applicable industrial instruments
• Provide advice and help desk support...
Actionstep-Brisbane QLD
in a Help Desk / Customer Service role, with strong skills in identifying root issues and resolving them efficiently. You are technically minded, quick to learn new systems, and customer-centric, finding satisfaction in supporting users and resolving their issues...
appcast.io -
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