Guest Services Manager Jobs in Casino
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Search Results - Guest Services Manager Jobs in Casino
Red Hawk Casino-Casino NSW-
Red Hawk Casino is seeking an Entertainment Center Supervisor to lead on a daily basis, working with managers to guide hourly staff, training, and enforcing service standards. The role emphasizes guest relations, safety, sanitation and adherence...
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Red Hawk Casino-Casino NSW-appcast.io-
Red Hawk Casino is seeking an Entertainment Center Manager responsible for the day-to-day operations, staff leadership, and achieving revenue and guest experience goals within the Entertainment Center. You will oversee staffing, training, safety...
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Red Hawk Casino-Casino NSW-
The Entertainment Center Manager provides an invaluable service in maintaining a culture that retains employees and produces memorable experiences for our guests. Responsible for the general operation for the Entertainment Center sales, profits...
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Red Hawk Casino-Casino NSW-appcast.io-
the highest possible standards of guest service and team member relations are maintained and carried out in a fair and equitable manner.
• Ensures compliance with all health and safety standards/regulations as well as all applicable Tribal, Federal, State...
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Red Hawk Casino-Casino NSW-
delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Empowers staff to deliver exceptional legendary service
• Executes any special events
• Responsible to provide management with direct and honest feedback of staff...
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Red Hawk Casino-Casino NSW-appcast.io-
The Entertainment Center Manager provides an invaluable service in maintaining a culture that retains employees and produces memorable experiences for our guests. Responsible for the general operation for the Entertainment Center sales, profits...
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Red Hawk Casino-Casino NSW-
manager/ Gaming Performance Manager.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Directly supervises all Gaming Technicians, Bench Technicians, and Senior Gaming Technicians on each assigned shift.
• Performs all...
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Red Hawk Casino-Casino NSW-appcast.io-
guest questions and refers them, if necessary, to appropriate management personnel.
• Helps maintain podium by stocking supplies and cleaning as needed.
• Assists with special requests when applicable.
• Answers questions concerning food offerings, hours...
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Red Hawk Casino-Casino NSW-appcast.io-
management with special assignments
• Assists Casino Hosts in problem-solving and decision-making
• Assists in planning, organizing and filling VIP Events
• Participates in the execution of VIP Events to ensure guest service standards are met
• Attends off...
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Red Hawk Casino-Casino NSW-appcast.io-
transactions in excess of $3,000
• Redeems foreign currency, computing accurate exchange rates for the various currency received
• Processes marker issuance and buy-back transactions, providing quality service to each guest
• Counts and balances chips...
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Red Hawk Casino-Casino NSW-appcast.io-
problems and responds to team member and guest complaints and/or inquiries promptly and courteously.
• Promotes a maximum level of team member & guest service and satisfaction in each department.
• Maintains adequate staffing levels in each department...
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Red Hawk Casino-Casino NSW-appcast.io-
DUTIES AND RESPONSIBILITIES
• Provides excellent guest service at all times.
• Clears all tables, resetting them for new seating, ensuring tables are set in accordance with venue standards and guests achieving a pleasurable dining experience...
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Red Hawk Casino-Casino NSW-appcast.io-
changing trash bags, checking equipment, and ensuring the room is guest-ready.
• Collect, clean, and return portable bingo units and equipment to designated charging stations after each session.
• Provide excellent guest service by answering questions...
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Red Hawk Casino-Casino NSW-appcast.io-
and sanitary area at all times in full accordance with health regulations.
• Breaks down, cleans and assembles various types of food service machinery associated with food production.
• Assists with guest requests.
• Assists with storage and proper rotation...
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Red Hawk Casino-Casino NSW-appcast.io-
and sanitary area at all times in full accordance with health regulations.
• Breaks down, cleans and assembles various types of food service machinery associated with food production.
• Assists with guest requests.
• Assists with storage and proper rotation...
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