Customer Service Quality Assurance Jobs in Sydney
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Search Results - Customer Service Quality Assurance Jobs in Sydney
Dover Corporation-Sydney NSW
Acquire and maintain sufficient company product and service knowledge to satisfy customer needs.
9. Perform all of the above in accordance with our Quality Assurance and safety management systems.
10. Participate in continuous improvement projects...
appcast.io -
Spacetalk-Sydney NSW
in people’s lives.
About the Role
This role is a unique opportunity to make a real impact on Spacetalk's customer experience. Reporting directly to the Head of Customer Experience based in Sydney, you’ll oversee a nearshore team of talented Customer Service...
workable.com -
Ofload-Sydney NSW
with QA audits
• Proficient in excel and reporting
• Use data to guide your decisions and actions
• Ensure service standards are met, such as SLA and CSAT - focusing on continuously improving our offering to customers
• Monitor workload and make sure...
appcast.io -
The Law Society Of New South Wales-Sydney NSW
including surveys, interviews, and usability testing, to understand customer behaviours, preferences, and pain points when interacting with digital services. Collaborate with the IT Project Team to translate user insights into actionable design improvements...
Humm group-Sydney NSW
We Dream. We Design. We Deliver.
Join hummgroup, one of Australasia’s most successful and enduring non-bank financial services institutions. We specialise in fast, easy finance with a market-leading range of business asset finance, credit cards...
appcast.io -
Woolworths Limited-Sydney NSW
the scenes, in the margins, and across every corner of the business – to uplift our capability, amplify our collective impacts, and revolutionise the customer experience. What will you be doing? You'll play a vital role in optimising key service management...
YOUR AUSTRALIAN WORKFORCE PTY LTD-Sydney NSW
A leading global SaaS company seeks a Senior Manager of Technical Customer Support to lead their customer support operations. This remote position offers the flexibility to work from home while maintaining occasional in-person team collaboration...
workforceaustralia.gov.au -
Woolworths Limited-Sydney NSW
the scenes, in the margins, and across every corner of the business – to uplift our capability, amplify our collective impacts, and revolutionise the customer experience.
What will you be doing?
You'll play a vital role in optimising key service management...
Motion Recruitment-The Rocks NSW, 1 km from Sydney
Motion Recruitment is partnered with a leading Australian powerhouse of a brand who is currently on the hunt for a Quality Assurance Analyst to join their team across a digital transformation of their customer experience journey.
Through cohesive...
Value Care Limited.-Sydney NSW
term planning and policy development. Drive innovation and improvement initiatives to enhance service delivery and customer outcomes. Operational Management: Oversee the delivery of care services across all locations, ensuring high standards of supports...
Anton Murray Consulting-The Rocks NSW, 1 km from Sydney
on the facilities and participants in activities such as small churn or, moves and afterhours maintenance supervision where applicable.
Key Responsibilities:
• Ensure quality and timely service delivery to the Customer, overall quality assurance and Customer’s...
Westpac Group-Sydney NSW
culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention...
appcast.io -
WiseTech Global-The Rocks NSW, 1 km from Sydney
throughout the lifecycle for new features
• Product development review (UAT/ QA) for software fixes and new features
• Develop customer facing product supporting content and release notes
• Deliver high quality customer service in the form of 2nd line support...
Nulsen Disability Services-Sydney NSW
Service Management business systems is highly desirable.
WHAT WILL YOU DO?
• Respond to all service calls, book customer service requests, and coordinate technicians for service agreements, calibrations, installations, and breakdowns.
• Work collectively...
appcast.io -
KINNECT-Sydney NSW
Leadership & Mentoring: Support and develop your team to deliver top-quality care and achieve professional growth.
• Quality Assurance: Maintain high standards in service delivery across physical and psychological (vocational) cases.
• Financial...
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