Customer Service Analyst Jobs in Australian Capital Territory
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Search Results - Customer Service Analyst Jobs in Australian Capital Territory
Atturra-Canberra ACT-
Atturra is seeking an enthusiastic Service Desk Analyst to provide first-line IT support to end-users and clients, with opportunities to assist as a Desktop Engineer on client sites in Mitchell, ACT.
You will troubleshoot, document, and escalate...
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BYD Australia-Monash ACT-
Job Description
BYD Australia is seeking an Aftersales Operations Analyst to enhance service operations and customer satisfaction. The role focuses on data analysis and performance optimisation to improve delivery and outcomes across the service...
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Atturra-Canberra ACT-
Atturra is seeking an enthusiastic Service Desk Analyst in Canberra, Australia, to provide initial technical support for end-users. You will handle Level 1 incidents related to hardware, software, and network issues, as well as assist with on-site...
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Aruma-Sydney NSW-
the organisation while delivering a high level of customer service.
A Day in the Life of a Service Desk Analyst /n
/n
• Restore services as quickly as possible once incidents are identified or logged.
/n
• Effectively prioritise workload during high‑volume...
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Profectus-Canberra ACT-
Profectus invites expressions of interest for experienced Service Desk Analysts to support Australian Government engagements in Canberra. You’ll be the first point of contact for end users, delivering timely incident resolution in a secure, governed...
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Profectus-Canberra ACT-
Strong customer service skills with the ability to handle and prioritise a broad range of support requests
/n
• Experience with incident management, including diagnosis, escalation and resolution
/n
• Sound analysis, diagnosis and problem-solving...
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ElectraNet-Torrens ACT-appcast.io-
ElectraNet is seeking a Service Desk Analyst to deliver first and second line ICT support across business systems and devices. You will diagnose, resolve and document incidents, while maintaining strong customer service and collaboration...
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City of Casey-Casey ACT-
quality is measured in our contact centre by introducing automation, analytics, and more sophisticated governance.
This role spans research, business case, technology evaluation and implementation.
Support the development of our Customer Service...
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ElectraNet-Torrens ACT-appcast.io-
leave
• Ongoing professional development and certification support
• A vibrant and community focused team culture
• Regular social events and activities.
The Opportunity
The Service Desk Analyst provides operational ICT support services, including...
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BYD Australia & New Zealand-Monash ACT-
presentations to stakeholders
Provide practical, data-driven recommendations to improve dealer service operations and customer experience
Key Requirements
Around 2 years of experience in data analytics, ideally within automotive, retail, or service-related...
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Unisys-Canberra ACT-
What Success Looks Like In This Role
Business Analyst will support the Deployment and BAU activities for the DWS SEA Platform solutions by working closely with Deployment, Product, Engineering, and Customer teams. Translate business needs...
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BYD Australia Pty Ltd-Monash ACT-appcast.io-
raw dealer service data into clear insights that drive real performance improvement. Your work will directly influence service quality, customer experience, and dealer network standards across Australia.
You will collaborate closely with local sales...
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Unisys-Canberra ACT-
What Success Looks Like In This Role
Business Analyst will support the Deployment and BAU activities for the DWS SEA Platform solutions by working closely with Deployment, Product, Engineering, and Customer teams. Translate business needs...
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Leidos-Canberra ACT-
will include:
• Translate business requirements into technical specifications in-line with proposed solutions.
• Support the implementation and delivery of systems, services and software as per customer specifications and agreed solution document.
• Use your...
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Lyra Technology Group-Canberra ACT-
the long term.
About The Position
One of our operating companies, Centrered IT , is looking for a Senior Support Analyst to join their team in Canberra.
As a senior member of the Team, you will be the primary point of contact for service escalation. You...
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