Call Centre Trainer Jobs
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Acxpa-Melbourne VIC
dealing with customers over the phone (office/admin, reception, call centre, etc.)
A single (1 x 3-hour) live, virtual training session to fast-track learning and minimize the impact on your business.
Delivered online and live with high engagement (laugh...
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2 similar jobs: Ballarat, Bendigo
Acxpa-Bendigo VIC
using effective discovery techniques.
4. How to project energy and empathy while handling objections.
Who Should Attend
This course is suitable for any employee dealing with customers over the phone, including:
• Call centre agents
• Personal...
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2 similar jobs: Ballarat, Melbourne
Acxpa-Melbourne VIC
and services and are suitable for any employee of all ages who speaks to internal or external customers over the phone.
Typical roles suitable for this course include:
• Call centre agents (sales or service)
• Personal Assistants
• Warehouse/logistics...
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2 similar jobs: Bendigo, Ballarat
Acxpa-Ballarat VIC
/Administration staff who take orders over the phone or have the opportunity to sell products/services to customers.
• Warehouse employees who handle sales calls from customers.
• Call centre agents working in a sales or service role.
• Telephone account managers...
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2 similar jobs: Melbourne, Bendigo
Acxpa-Ballarat VIC
Roles Include:
• Office/Administration staff who take orders over the phone or have the opportunity to sell products/services to customers.
• Warehouse employees who handle sales calls from customers.
• Call centre agents working in a sales or service...
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2 similar jobs: Melbourne, Bendigo
Luxottica-Newcastle NSW
of address requests, phone numbers and key contacts.
• Meet set KPI targets individually and contribute to contact centre team targets
To be successful, you will have:
• Experience in customer service in a retail, hospitality, or call centre setting...
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1 similar jobs: Sydney
Luxottica-Newcastle NSW
policies and procedures.
Skills & Experience
• Excellent customer service experience from a retail, hospitality or call centre background.
• Natural communicator and solution focused.
• Initiative to 'think outside the box' to ensure best solutions...
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