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Acxpa-Ballarat VIC
experiences and efficient first contact resolution.
Who Should Attend?
This course is ideal for:
• Technical Support Agents & Employees
• Help Desk Staff
• IT Helpdesk Teams
• Call Centre Agents Handling Technical Support
Give your employees the skills...
appcast.io -
2 similar jobs: Melbourne, Bendigo
Acxpa-Bendigo VIC
ex GST
March 2025 Introduction to Contact Centre Management Training Course
This Introduction to Contact Centre Management course has an average rating of 4.8 out of 5 stars.
With 75% of call centre managers starting their careers on the phones...
appcast.io -
2 similar jobs: Melbourne, Ballarat
Capricorn-Albany WA
Manager as required.
Skills, Knowledge and Attributes
1. Excellent communication skills and creative problem-solving abilities;
2. Intermediate skill in the use of Microsoft Office Software Suite;
3. Knowledge of call centre statistics;
4. Coaching...
appcast.io -
2 similar jobs: Bunbury, Perth
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