Call Centre Manager Jobs in Sydney
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Search Results - Call Centre Manager Jobs in Sydney
Law Society of NSW-The Rocks NSW, 1 km from Sydney
Handling Time (AHT), Customer Effort Score (CES), Call Abandonment Rate.
About you
• Demonstrated experience in call centre management, preferably in a management role with experience establishing a call centre team, overseeing teams, managing workflows...
BizCover-Sydney NSW
The Role:
Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business...
Law Society of NSW-The Rocks NSW, 1 km from Sydney
in a customer service or call centre role, with a focus on triaging and managing inquiries across multiple channels.
• Strong administrative and organizational skills, with the ability to balance priorities and meet deadlines in a call centre environment...
Law Society of NSW-Sydney NSW
CES), Call Abandonment Rate.
About you
Demonstrated experience in call centre management, preferably in a management role with experience establishing a call centre team, overseeing teams, managing workflows, and optimising call centre operations...
BizCover-Sydney NSW
Compliance Manager leads the QA team and ensures the adequacy of the QA framework. Oversee compliance across the business, ensuring adherence to regulatory obligations and AFSL. Manage internal compliance, monitoring, supervision, and risk frameworks.
Oversee...
BizCover-The Rocks NSW, 1 km from Sydney
reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee...
Chubb Fire & Security Group-Sydney NSW
resilient and reliable career-focused professionals. Individuals who have great self-awareness and disciplined stress management techniques will succeed in this role.
The role is highly suitable for candidates who have experience in a call centre...
appcast.io -
Law Society of NSW-Sydney NSW
in a customer service or call centre role, with a focus on triaging and managing inquiries across multiple channels. Strong administrative and organizational skills, with the ability to balance priorities and meet deadlines in a call centre environment...
ROBERT WALTERS AUSTRALIA-Sydney NSW
support to the Contact Centre Manager. You will handle a wide variety of requests and consultations with clients currently using or investigating our services. Your excellent communication skills will be utilised as you act as the first point of contact...
appcast.io -
Kinsley Power Systems-Sydney NSW
Costsaver’s 70+ (and counting) unbeatable budget tours are perfectly planned, allowing guests to get going with complete ease. The Opportunity: Reporting to our Head of Marketing, as a Marketing Manager, you will play a key role in brand management...
USASJB-Sydney NSW
including data entry, telemarketing, customer service, sales, clerical, management assistant, receptionist, and call center.
APPLY AT: [...]
#J-18808-Ljbffr...
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DirectIT Pty Ltd-Sydney NSW
Job Title: Quality Assurance Manager
DirectIT Pty Ltd.
Job Description:
DirectIT is looking for an experienced Quality Assurance Manager to join our team. This is a full-time position with a starting salary at $73,150 + Superannuation...
workforceaustralia.gov.au -
USASJB-Sydney NSW
clerks originate from all different backgrounds including data entry, telemarketing, customer service, sales, clerical, assistant, management assistant, receptionist, call center, part-time.
APPLY AT : [...]
#J-18808-Ljbffr...
appcast.io -
BizCover-Sydney NSW
Compliance Manager leads the QA team and ensures the adequacy of the QA framework.
• Oversee compliance across the business, ensuring adherence to regulatory obligations and AFSL.
• Manage internal compliance, monitoring, supervision, and risk frameworks...
workable.com -
Automic Group-Sydney NSW
with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including...
appcast.io -
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