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Our team is passionate, professional, and focused on providing exceptional care and support.

Job Description- Partnership and intake officer

This role is essential in broadening our impact and enhancing our service offerings.

We are offering:

• Friendly and supportive environment
• Opportunity to join and play a vital part in a successfully growth of the company.
• Immediate start available
• Career progression and development
• Tools of the trade- Laptop, mobile
• Flexible working support

Duties and responsibilities include, but are not limited to:

• Develop and execute strategies to grow Lighting lives’ client base and expand service offerings.
• The position of intake and Business Development Lead is responsible for the growth of new client acquisition.
• Developing and cultivating relationships with internal and external stakeholders.
• Maintain and enhance strong relationships with existing clients, ensuring their ongoing satisfaction and engagement.
• Conduct market research to identify trends, opportunities, and competitive threats.
• Be responsible for primarily growing and developing our client base
• Ownership of new client intake and working with various external stakeholders until client is fully transitioned into the business.
• Serve as a key representative at industry events, conferences, and networking functions, showcasing our services and values.
• Implementing marketing and communication strategies to promote the disability support business, including the creation of marketing contents, social media campaigns, and advertising.
• Monitoring and reporting on key performance indicators and business analytics to the management
• Developing and implementing strategies to achieve the business goals.
• Prepare monthly reports as directed by management
• All other duties as directed by Senior Management

The ideal candidate will have experience and skills as follows:

• A minimum of 2 years of Experience as Business Development Manager or a similar role in Disability industry
• Relevant Diploma or tertiary qualification preferred
• Proven experience to develop professional relationships that lead to business growth through new clients and client retention
• Strong understanding of NDIS frameworks, particularly in relation to SIL, respite care, and in-home support services.
• Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
• Development and implementation of growth strategies aligned with the organization objectives.
• Experience working with vulnerable people and knowledge of varying degrees of disability.
• A wide-ranging and working understanding of the NDIS, relevant legislations, and practice standards.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated experience in leadership, stakeholder management, problem-solving skills, conflict resolution and organizational skills.
• Self-motivated, a positive role model with a ‘can do' attitude.
• Innovative and out of box thinking to establish connections and follow-it up.

And must have:

• Reliable car and current driver's license
• Intermediate Microsoft Office - Outlook, Word, Excel, Power Point
• Social media – ability to prepare contents, ads and create traffic.
• Hold or willing to attain NDIS Workers Screening Check, Working with Children’s check, Current First Aid Certificate, NDIS Worker Orientation Module Certificate
• Strong communication and interpersonal skills

If you are the one with the above mentioned qualities and experience, please send your Cover letter and resume to; contact@lightinglives.com.au

Benefits:

• Professional development assistance
• Work from home

Schedule:

• 8 hour shift

Experience:

• sales-NDIS: 1 year (Preferred)

Licence/Certification:

• Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Benefits:

• Employee mentoring program
• Professional development assistance
• Work from home

Schedule:

• 8 hour shift

Work Authorisation:

• Australia (Required)

Expected Start Date: 01/10/2024