[ref. t54020000] NE Region Security and Loss Prevention Manager, Australia Security and Loss Prevention

The North East (NE) Region Security and Loss Prevention Manager (RLPM) is a key leadership position within the Amazon Security and Loss Prevention (SLP) Team in Australia. Based in Sydney the NE RLPM is a Security Risk Management (SRM) professional, and team leader for the field-based Amazon SLP team operating in Amazon sites in NSW and QLD.

The NE Region Security and Loss Prevention Manager is accountable for the end-to-end delivery of security as a service to the sites in the NE region and reports to the Australian SLP Country Leader, aiding them in supporting operational teams, business partners, and the broader Australian SLP team.

The NE RLPM supports their team to manage complex operational security and loss prevention tasks and decisions, in an environment of diversity, equity and inclusion. They lead with limited guidance, are comfortable to manage risk in ambiguous situations, and use their expertise, experience and sound judgment to manage affected stakeholders in the NE region.

If you are curious and want to challenge the conventional view of a security and loss prevention role in a very unconventional space, Amazon will provide that challenge! This role also gives the right candidate the ability to challenge the status quo and say, “how can we do it better?”.

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Key job responsibilities

• Assisting with investigations of suspected theft and fraud, conduct interviews when appropriate, and ensure compliance with relevant Amazon professional and ethical standards as well as with local legislation.
• Use internal systems and data analysis to track and report on key Loss Prevention metrics. Analyzing inventory shrinkage and determine appropriate measures to undertake Root Cause Analysis and reduce loss based on data analysis. Collaborate with Operational partners to identify loss causing inventory defects and create strategic plans in an effort to mitigate these losses.
• Identify, promote, and implement security best practices. Utilize continuous improvement and effectively partner with internal customers in evaluating current and future security services, processes, and initiatives.
• Recruit, hire, develop and retain candidates who raise the performance bar of Security and Loss Prevention in Amazon.
• Identify gaps and risks in current mechanisms and policies and recommend solutions. Create, implement and improve relevant security processes, policies, and SOPs.
• Lead Crisis Management and Security Incident response planning, implementation, training, execution, and management.
• Effectively respond to and manage potential and actual work place violence incidents per policy.
• Plan, budget, and monitor the implementation and performance of security guarding services.
• Overseeing the planning, implementation and ongoing maintenance of physical security measures to meet the operational needs and the risk management requirements.
• Collect, analyze, and disseminate information and analysis on potential Security Risks and associated mitigations. Assess known and new vulnerabilities, risks and threats and create Security Risk Assessments. Alert, brief, assist, and advise Amazon personnel on security risks and threats.
• This role is expected to operate from across a range of sites in NSW and QLD. 30% travel may be required.
• This role covers a 24/7 operation and may require varied working hours to support business operations.

1. 10 years’ experience in Security and/or Loss Prevention within a supply chain, warehousing or oil and gas environment, including significant experience in distribution and logistics operations at management level, with a minimum of 5 years managing a team of junior security management professionals (excluding third party guarding/security service providers)

• 5-10 years’ experience in Security Risk Management, and the conduct of Security Risk Assessments
• A Bachelor’s or Master’s degree is required, preferably in a related field (e.g. Data Analysis, Global Security, Risk Management, Business Resilience, Commerce, Law, Accounting, MBA)
• Decision Making/ Problem Solving - ability to proactively gather relevant operational data from appropriate sources, conduct investigative analysis to identify security/loss prevention opportunities, and make operational decisions in a constantly changing, ambiguous environment.
• Excellent verbal and written communication
• Proven ability to manage senior, high demand stakeholders
• Experience in analyzing and using data and metrics to support business decisions and investigative outcomes.
• Minimum 5+ years relevant professional security, police or military experience, or relevant equivalent professional security industry experience.
• Tertiary qualification in Security Risk Management.
• Qualified in Lean Six Sigma.
• Project Management qualifications (PRINCE2, PMP).
• ASIS Certification (PSP, CPP etc.).
• Experience with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
• Experience with security equipment such as intrusion detection devices, access control systems, and video review system.
• Recognized interviewing and Interrogation certification such as Wicklander and Zulawski, PEACE, LPQ, CPP, LPC, CFI or other certification.

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.