Retail Managers

With a welcoming ambience and an unwavering commitment to exceptional customer service, we take pride in transporting our guests to the heart of the Himalayas with every visit. We are now seeking a dedicated and experienced Retail Manager to join our team and play a pivotal role in the smooth and successful operation of our restaurant.

Retail Manager – Taste of the Himalayas (Brighton, SA)

Key Responsibilities

• Oversee day-to-day operations, ensuring our service standards reflect the quality and authenticity of our brand.
• Plan, monitor, and adjust stock levels and product variety to meet customer demand and seasonal menu requirements.
• Develop purchasing policies and negotiate with suppliers to secure the best quality produce and supplies.
• Design and implement marketing initiatives, promotions, and advertising campaigns to attract new customers and retain loyal patrons.
• Set competitive pricing structures and introduce special offers to balance profitability with customer satisfaction.
• Provide product knowledge to customers and assist them in making informed choices about menu items and dining options.
• Maintain accurate financial and operational records, including sales reports, stock usage, and supplier transactions.
• Prepare and manage budgets to ensure cost efficiency and ongoing business sustainability.
• Recruit, train, mentor, and supervise staff to build a high-performing and motivated team.
• Conduct regular performance reviews and encourage professional growth among team members.
• Ensure strict compliance with workplace health and safety, food safety, and hygiene regulations.
• Monitor customer feedback and implement strategies to continuously improve the overall dining experience.
• Coordinate special events, seasonal menus, and cultural celebrations to strengthen the restaurant’s presence in the local community.

Skills & Qualifications

• At least 3 years of proven experience in a similar role in hospitality or retail management.
• A qualification of AQF associate degree, Advanced Diploma, or Diploma (or equivalent).
• Strong leadership and people management skills with the ability to inspire a team.
• A sound understanding of budgeting, stock control, and financial management.
• Excellent organisational and problem-solving abilities, with attention to detail.
• Outstanding communication skills and a customer-first mindset.

Personal Attributes

• Passionate about hospitality and creating memorable customer experiences.
• Adaptable and resilient in a fast-paced, dynamic environment.
• Proactive, reliable, and capable of handling multiple priorities at once.
• A team player who leads by example and fosters a culture of respect and collaboration.

Salary & Hours

This is a full-time role (38 hours per week) & The successful applicant will be offered a salary of $75,000 – $85,000 plus superannuation per annum, commensurate with skills and experience.

If you are ready to take on this exciting opportunity and contribute to the continued success of Taste of the Himalayas, we’d love to hear from you.