[ref. h7882816] Melbourne - Lotus Notes Support
Zone IT Solutions Melbourne Full-time
We are currently seeking a Lotus Notes Support Specialist. You will be responsible for providing technical support and troubleshooting assistance to end-users of Lotus Notes and Domino applications.
Requirements
Responsibilities:
- Provide technical support and assistance to end-users of Lotus Notes and Domino applications.
- Troubleshoot and resolve issues related to Lotus Notes client, Domino servers, and various Lotus Notes applications.
- Assist in the installation, configuration, and maintenance of Lotus Notes and Domino environments.
- Create and manage user accounts, mailboxes, and security permissions in Lotus Notes.
- Collaborate with other IT teams to identify and implement solutions to improve Lotus Notes performance and functionality.
- Document support activities, including issue resolution and troubleshooting steps.
- Stay up-to-date with the latest versions and features of Lotus Notes and Domino applications.
Requirements:
- Prior experience in providing Lotus Notes support and troubleshooting is required.
- Strong knowledge of Lotus Notes client, Domino servers, and various Lotus Notes applications.
- Excellent problem-solving and analytical skills.
- Ability to work independently and collaborate with a team.
- Strong communication and customer service skills.
- Experience with LotusScript and Lotus Formula Language is a plus.
- Knowledge of IBM Domino Designer and administration tools is preferred.
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