Operations Manager , AMZL - Melbourne
Amazon Melbourne
At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who
thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are
the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our
network and reaches our customers on time, every time.
This isn’t just an operations role—it’s an opportunity to lead, innovate, and make a real impact on the
way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving
continuous improvement, and leading high-performing teams, this is the role for you!
The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics
operations, driving process improvements, ensuring safety and compliance, and leading teams to meet
Amazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third-party distribution
businesses. We utilize creative thinking and continuous improvement initiatives to get millions of
physical products into the hands of our customers. Our goal is to make our customers’ delivery
experience as smooth as possible while focusing on continuous improvement.
There are two sides to what we do. Our ‘under the roof’ (UTR) associates process millions of products
for dispatch to our delivery teams. Meanwhile, our ‘on the road’ (OTR) people ensure the safe and
timely delivery of packages to our customers- - Bachelor's degree or equivalent.
thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are
the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our
network and reaches our customers on time, every time.
This isn’t just an operations role—it’s an opportunity to lead, innovate, and make a real impact on the
way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving
continuous improvement, and leading high-performing teams, this is the role for you!
The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics
operations, driving process improvements, ensuring safety and compliance, and leading teams to meet
Amazon’s customer promise.
As an OM, you’ll be directly responsible for supervising a team of Shift Managers and their direct reportsmeanwhile, you will report to the Site Lead of your Delivery Station.
Key job responsibilities- Manage and develop a team of Shift Managers and their direct reports.
- Proxy duties for the Site Lead.
- Review the operational forecast and determine productivity requirements the delivery station.
- Support all safety programs to ensure a safe work environment for all associates and Delivery
- Proactively identify and lead process improvement initiatives and Lean tools.
- Analyze shift performance against relevant business objectives, and put in place actions to
- Manage resource (manpower) plan and oversee shifts patterns managed by direct reports
including hours booking and staff holiday management.
A day in the lifeYou will be an inspiring leader within our Delivery Stations, where you will work to continuously improve
the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothlyand that customer expectations are met.
About the teamAmazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third-party distribution
businesses. We utilize creative thinking and continuous improvement initiatives to get millions of
physical products into the hands of our customers. Our goal is to make our customers’ delivery
experience as smooth as possible while focusing on continuous improvement.
There are two sides to what we do. Our ‘under the roof’ (UTR) associates process millions of products
for dispatch to our delivery teams. Meanwhile, our ‘on the road’ (OTR) people ensure the safe and
timely delivery of packages to our customers- - Bachelor's degree or equivalent.
- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- - Previous experience in leading large and diverse teams.
- - Proven experience in managing managers and leading high performing teams.
- - 2+ years of employee and performance management experience.
- - 2+ years of performance metrics and process improvement experience- 2+ years of performance metrics, process improvement or lean techniques experience
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Moama Bowling ClubMelbourne VIC
Moama Bowling Club is a stunning multi-purpose dining, conference, entertainment and sporting venue, situated along the beautiful Murray River. We are now seeking a highly motivated, energetic Food & Beverage Operations Manager to join our team...
Melbourne VIC
05th February, 2025 Drive Growth & Excellence as a Senior Operations Manager at Explorers! The Opportunity: Are you a strategic... View more detail / apply ...
Michael PageSt Kilda VIC, 6 km from Melbourne
services candidates with a passion for process improvement and change management. Key competencies listed below:
• Extensive experience in Shared Services or Finance Operations (in particular PTP, OTC and credit control)
• Excellent communication...