Business Analyst

Key Roles & Responsibilities:

• Work with business stakeholders to determine and document project high level business requirements (BRS) and obtain sign-off
• Work with business stakeholders and SME’s to elaborate requirements and obtain sign-off
• Set acceptance criteria for delivery cards
• Perform and own the data mapping activities
• Support business process design and system analysis
• Support Tech Lead as required on data modelling activities
• Transfer business knowledge to delivery and support teams
• Support Delivery Owner in prioritisation
• Support Developers / Testers / Analysts in delivery and support business stakeholders in UAT

Key Accountabilities:

• Support process of Business context and Requirements gathering
• Undertake technical analysis; define and document business logic; mapping and governance and success criteria
• Attend and contribute to agile ceremonies – Iteration Planning/Stand-up meetings/Retrospectives/Showcases
• Facilitate elaborations sessions; attend and facilitate other workshops as necessary
• Support development and testing team in understanding of requirements
• Contribute to Knowledge Transfer as required during and after delivery of project
• Perform other duties as necessary during delivery of project and as assigned by Project/Iteration manager
• Work collaboratively maintaining ongoing dialogue and relationships with Stakeholders as part of continued solution development and support.

• Develop and maintain positive working relationships with business customers.
• Work collaboratively with solution design peers and other technical peers.
• Work collaboratively with other internal areas (other parts of IT) as required.

• Work with external partners/vendors as required

Key Qualifications: (indicate whether mandatory or desired)

• Tertiary qualifications in IT, Business or associated field (Desired)

• Minimum 2 years’ experience in a business/system analyst role (Mandatory)
• Project lifecycle experience (mandatory)
• Track record of working in a fast-paced collaborative cross-functional environment (desired)
• Proficiency in working with distributed teams (desired)

• Ability to analyse customer requirements and provide innovative solutions or alternatives to meet those requirements.
• Strong SQL, Data Analysis and Data Profiling skills
• Familiarity with Data Modelling and Data Warehouse concepts
• A disciplined approach to planning, implementation and project execution
• Excellent presentation and communication skills
• Sound change management skills
• Ability for both ‘technical speak’ and ‘business speak’ and able to translate one to another.
• Business acumen and industry knowledge with a strong understanding of business processes and products
• Knowledge of Business Process Modelling and associated tools.
• Knowledge of a variety of database platforms, e.g. Netezza, Oracle, DB2, etc
• Knowledge of applications support and development
• Ability to cope with pressure, prioritise workloads and meet agreed timeframes
• Good knowledge of Insurance domain (Desired)
• Experience with Cloud applications (Desired)