Product Manager

We are on the lookout for an ambitious and driven product manager, with a keen interest in leveraging Artificial Intelligence (AI) and Machine Learning (ML) to build innovative solutions, to join a growing team.

This includes identifying opportunities to integrate AI/ML technologies to enhance user experience, create new value, and drive product objectives.

About Us:

Thirteen-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted with more than 80 million users who have posted 25 million jobs. We work with everyone from consumers to NASA in over 3,000 areas as diverse as website development, marketing, copywriting, astrophysics, aerospace engineering and manufacturing.

Freelancer owns Escrow.com, the world’s largest online escrow company with over US$8 billion in transactions secured, powering the sale of jet parts to oil wells. Freelancer also owns Loadshift, a marketplace with more freight on a typical day than the distance from the earth to the moon, with over 650 million kilometres posted since inception.

This won't be your typical cog-in-the-machine type of job. If you're a high achiever with talent, looking for something more than a boring job in corporate, want to work with the best and brightest and don't need to be handheld, this is the job for you.

If you join a mega-cap technology company as the 10,000th hire you might struggle to figure out the impact you are making. If you join a startup, you might get to work on the latest fad, but likely have few mentors to learn from, work on toy problems and never change the world.

We run a meritocracy - we actively promote from within.

You’ll also change lives- our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.

Requirements:

• Experience leading product discovery, creating product vision, and contributing to the overall product strategy & roadmap in support of company-wide goals and objectives, including how AI/ML can be leveraged to achieve these.
• Proven experience managing a high-performing team in a software product (preferably web-based), potentially including products with AI/ML components.
• Experience designing simple and intuitive user interfaces - ability to create high-quality wireframes and mockups, considering the unique UX challenges and opportunities presented by AI-driven features.
• Clear and demonstrated ability to grow and market a product, including an understanding of how AI can enhance these efforts.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies, including modern web architecture. A foundational understanding of AI/ML concepts, data pipelines, capabilities, and limitations is essential.
• Ability to process and analyse complex data sets, and interpret them to make business decisions (ideally using SQL), including data used for training, evaluating, and improving AI models.
• Experience conducting formal and informal customer interviews, deriving qualitative insights, particularly around user needs that could be addressed by AI solutions or identifying ethical considerations for AI features.
• Preferably have a technical degree (computer science, engineering, math, science, etc.) or equivalent experience, with any exposure to AI/ML coursework or projects being a plus.
• Familiarity with the product development lifecycle for AI-powered features, including understanding data requirements, model integration, and evaluating model performance in a product context.

Bonus points if you have experience with any of the following (let us know!):

• Gathering requirements and scalably building products in collaboration with large enterprise customers, potentially for AI-driven solutions.
• Working closely with logistics or operations to identify AI-driven optimization opportunities.
• Implementing a content marketing strategy, SEO, paid search, and understanding how generative AI or other AI tools can augment these processes.
• Overseeing A/B testing experimentation, especially for AI features, algorithms, or AI-assisted user experiences.
• Direct experience working on products that utilize machine learning (e.g., recommendation systems, predictive analytics), natural language processing (NLP), computer vision, or generative AI.
• Understanding of the ethical considerations, responsible AI principles, and potential biases in developing and deploying AI products.
• Experience collaborating closely with data scientists, ML engineers, and researchers.

Benefits:

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.