Satellite Communications Field Services Representative
About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do:
Dircetly support the management, implementation and optimisation of Viasat Government Satelltie Communications Services into the Australian Department of Defence.
The day-to-day:
- Provide technical Satellite Communications advice and assistance to SATCOM Operations in support of Defence operations and exercises, specifically with regard to the employment of Viasat services and systems;
- Provide specialist technical support to the development, management and execution of Satellite Communications international and inter-governmental memorandums of understanding and agreements which have a Viasat component;
- Maintain a detailed and current technical understanding of all Viasat satellite communication systems, including the ground segment and terminals;
- Manage and prioritise OMCS requests / developments;
- Provide specialist technical support for the training and development of SATCOM Operations / Defence staff;
- Provide technical assistance to Commonwealth lead on pre acceptance OMCS testing and OMCS release testing activities;
- Provide administrative support to SATCOM Operations projects and contracts / Maintain records of communications / meetings with Defence and Viasat for audit purpose (to both SO2/3 and Viasat);
- Manage requests/activation of Viasat system services;
- Be available during business hours, or as otherwise agreed between the parties, as an escalation point(s) of contact to Viasat service and network related matters to both Viasat and Defence;
- Provide specialist technical support to Defence and Australian Government projects to assist the systems engineering, integrated logistics, training development and transition into operations processes of new Viasat-reliant platforms;
- Provide technical and operator advice to Defence users of Viasat L-Band and Ka-Band systems;
- Assist with the planning and design of SATCOM solutions to provide required services to the ADF;
- Provide specialist technical support to the development, management and execution of SATCOM capability management and policy;
- Work from SATOPS at HMAS Harman, and be available for both domestic and international travel if required; and
- Comply with all applicable work health and safety legislation, codes of practice and standards, and all ADF and Commonwealth work health and safety policies and reasonable directions of the Commonwealth with respect to work health and safety.
What you'll need:
Current NV1 security clearance.
Demonstrated knowledge and experience in satellite operations, satellite communications and RF/microwave engineering.
Demonstrated detailed technical understanding of all Viasat satellite communication systems, including the spacecraft, ground segment, and user terminals.
Demonstrated well developed technical analysis abilities.
High degree of independence and initiative.
High level of oral and written communication skills, especially technical report writing.
Ability to work in a combined multi-disciplinary military, APS and contractor environment.
What will help you on the job:
Ability to obtain NV2 security clearance.
Formal qualifications (degree or diploma) in Electrical/Electronic/Communications Engineering or a related field.
Understanding of Defence organizational structure, Defence policy related to SATCOM, ADF communication planning processes, and ADF user needs.
Demonstrated knowledge and experience in Systems Engineering and Project Management.
EEO statement:
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.