Retail Manager

Target Business Services

Position; Full time, Permanent

Our client Ria Trading Pty Ltd trading as Guildford Wines and Spirits is a proud member of the Bottlemart network, offering a wide selection of liquor products, including wines, spirits, and beers, to our valued community. Known for its customer-focused service, well-organized layout, and competitive pricing, Guildford Wines and Spirits aim to deliver a top-tier retail experience.

Guildford Wines and Spirits are currently seeking an experienced and passionate Retail Manager to lead the store operations and drive business performance.

This is a hands-on role suited for a motivated leader who can manage day-to-day operations, lead and train a small team, deliver excellent customer service, manage inventory efficiently, and oversee financial and compliance obligations.

• Store Operations: Supervise the overall day-to-day operations to ensure smooth and efficient functioning of the store.
• Staff Management: Recruit, train, roster, and supervise staff; foster a team culture that promotes high performance and customer service excellence.
• Customer Service: Ensure high levels of customer satisfaction through prompt and courteous service, handling queries or complaints professionally.
• Inventory Management: Monitor stock levels, place orders, coordinate deliveries, ensure proper stock rotation, and maintain accurate records.
• Sales & Promotion: Drive store sales and performance through local marketing initiatives, promotions, and visual merchandising.
• Financial Oversight: Track daily sales, control cash handling procedures, prepare reports, and support budgetary management.
• Compliance: Ensure the store complies with liquor licensing laws, health and safety regulations, and internal company policies.

• AQF Diploma, Advanced Diploma, or Associate Degree in a relevant field
• At least one year of experience in a similar retail management role, preferably within liquor or FMCG

• Strong leadership, team management, and communication skills
• Ability to manage inventory, rosters, and financial transactions efficiently
• Sound understanding of retail KPIs and sales strategies
• Knowledge of liquor regulations and compliance requirements
• Strong attention to detail and merchandising skills
• Reliable, organized, and customer-service oriented

Please note only shortlisted candidates will be contacted and your application will be treated as strictly confidential.