IT Support Analyst - Croydon

apartmentRobert Half placeCroydon calendar_month24/1/25

The Company

Established and global manufacturing business with a reputation for developing their staff. An opportunity within their IT division has become available, as such, they are looking for an IT Support or Desktop Support Analyst to provide support over the phone, face to face and via email to their internal userbase.

The Role

Reporting to the IT Manager, you will be responsible for providing IT support to various business units and stakeholders in a collaborative, team-based environment.

Key responsibilities include:

Receiving and processing IT support requests
Supporting Windows operating systems
Troubleshooting a range of software issues and undertaking software updates
Delivering exceptional technical support and operate within specific SLA's
Providing excellent customer service to the user-base.

Your Profile

You will have demonstrable experience in an IT Support role within a busy or enterprise scale environment with a strong customer focus. Experience supporting the following is critical:

Active Directory
Windows 10/11
VMware
Microsoft Office and Windows operating systems
Windows Server
An understanding of networking is preferable.

In addition to your technical skills the role requires excellent communication skills and the ability to prioritise your work.

Apply Today

Please send your resume by clicking on the Apply button.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0013150664 - TW

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

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