Retail Manager - Sydney

Full-time Retail Manager position available in Sydney NSW 2000

Aroma Espresso is a fast-food business specializing in providing quick, takeaway meals for office employees within a bustling office building. We operate two cafés, one in each of the building’s two towers, offering convenient food options for busy professionals.

The ideal candidate will have strong leadership skills, a customer-focused approach, and experience in managing retail or food service operations. If you are an organized and results-driven manager looking for a dynamic role in a fast-paced environment, we invite you to join our team at Aroma Espresso.

Position Responsibilities and Tasks:

• Supervise staff recruitment, training, and ongoing performance, ensuring all team members are well-equipped to meet service and food safety standards.
• Develop strategies for marketing and promotions, introducing special offers, loyalty programs, and seasonal campaigns to engage office employees.
• Maintain financial records accurately, including daily transactions, stock levels, and other financial data, to ensure proper tracking of the business’s financial performance.
• Implement and monitor high service standards, making sure customers receive quick, friendly, and quality service in both cafés.
• Oversee inventory control by regularly monitoring stock levels, ordering supplies efficiently, and minimizing food waste to optimize operations.
• Ensure compliance with health and safety regulations, conducting regular checks to guarantee the cafés meet food safety standards and hygiene requirements.
• Manage the budget effectively, tracking income and expenditure to ensure profitability and identify areas for financial improvement or cost-saving opportunities.
• Formulate purchasing policies to secure high-quality ingredients and supplies, while ensuring pricing strategies are in line with market trends and company goals.
• Continuously evaluate and adjust the product offerings, ensuring that the menu meets the preferences of office employees and supports operational efficiency.
• Provide guidance on menu selections, offering customers recommendations and ensuring that they have a satisfying and informed dining experience.

Qualifications and Skills:

• Relevant Qualifications.
• Proven minimum of 1 years’ experience ideally in managerial role
• Highly attention to details
• Fast learner to understand and apply new knowledge and techniques
• Strategic and innovative mindset with the ability to articulate ideas with clarity and purpose
• Exceptional leadership qualities - the ability to engage, coach and motivate individuals and teams.

Salary: This is a full-time position with competitive remuneration between: $73,000 - $85,000 p.a. plus superannuation for a 38-hour work week.