Assistant Venue Manager
An opportunity for a personable customer focussed hospitality professional, with a passion for service and great wine to join our management team at Toorak Cellars.
About Us
Toorak Cellars is a dynamic, multi-faceted venue - equal parts bottle shop, café, restaurant and wine bar. We offer a constantly evolving list of wines by the glass, alongside the opportunity for guests to enjoy any bottle straight from our shelves.
Our philosophy is simple: wine should speak of fruit, site and season. The wines we champion reflect the soils they come from and the conditions that shaped them, favouring purity, balance and expression over oak and excess.As part of the Diggin’ In The Cellars group, we value good wine, good food and, above all, good people. We foster a culture of curiosity and collaboration, where knowledge is shared openly and learning from our peers, producers and community is part of everyday life.
About the Role
The Assistant Venue Manager plays a key role in shaping both the guest experience and the team environment at Toorak Cellars.This is a hands-on leadership position within a fast-paced, ever-evolving venue. You will lead from the floor, guiding a large and diverse team to deliver service that is warm, efficient and informed. A strong focus on people management is essential - you will be responsible for developing, mentoring and inspiring staff, building a confident team with a genuine passion for hospitality and product.
You will work closely with the Venue Manager across all aspects of daily operations, including service planning, reservations, stock control, opening and closing procedures, and administrative responsibilities. Your ability to remain composed, decisive and detail-oriented in a high-volume environment will be critical to the success of the role.
A deep interest in food and wine is fundamental. You will be expected to lead through knowledge - driving standards on the floor, engaging guests with confidence, and ensuring the team is continually learning and improving.You will also contribute to the commercial performance of the venue, supporting the delivery of financial targets while maintaining the integrity of the guest experience.
What We Offer
Career progression within a growing and diverse hospitality group
Ongoing wine education, including in-house training and support for WSET Level 2 & 3
A collaborative and supportive team environment
Opportunities to connect with producers, participate in vintage, and attend vineyard visits
Staff discounts across all venues and our online wine store
Who We’re Looking For
Proven experience in an Assistant Venue Manager or similar leadership role within a comparable venue
Strong people management skills, with experience leading, developing and motivating large, diverse teams
Ability to perform and lead effectively in fast-paced, high-volume service environments
A genuine passion for hospitality, with a guest-first mindset
Sound knowledge of wine, both local and international (WSET qualifications advantageous but not essential)
Strong organisational skills and attention to detail across all aspects of venue operations
Commercial awareness, including an understanding of P&L, GP and wage control
A proactive, positive attitude and a genuine desire to learn and grow
Full-time position with availability across evenings and weekends.
If this sounds like you, hit the apply button below. See you at the cellars!