Inbound Customer Service Officer
Atlam Group Adelaide
About the Company
Arteva Funding (formerly known as Premium Funding or Principal Finance) is Australia's largest independent premium finance company, providing over 110,000 clients with an insurance premium funding solution each year. Using industry-leading technology that is backed by a friendly team of experts, they deliver an exceptional funding experience that creates growth and provides peace of mind for broker partners and clients.
In addition to insurance premium funding, Arteva also provide professional fee funding, business loan and invoice finance solutions.
About the Role
With continuing rapid growth, an opportunity now presents for an experienced Inbound Customer Service Officer to join their expanding and close-knit team. Reporting to the Operations Manager, you will be responsible for providing a high level of service to clients, prospects and referrers through telephone and email correspondence.
Arteva Funding (formerly known as Premium Funding or Principal Finance) is Australia's largest independent premium finance company, providing over 110,000 clients with an insurance premium funding solution each year. Using industry-leading technology that is backed by a friendly team of experts, they deliver an exceptional funding experience that creates growth and provides peace of mind for broker partners and clients.
In addition to insurance premium funding, Arteva also provide professional fee funding, business loan and invoice finance solutions.
About the Role
With continuing rapid growth, an opportunity now presents for an experienced Inbound Customer Service Officer to join their expanding and close-knit team. Reporting to the Operations Manager, you will be responsible for providing a high level of service to clients, prospects and referrers through telephone and email correspondence.
Additionally, you will manage and create payment plans, ensuring the appropriate procedures are followed.
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