Customer Service Manager - Brisbane
APPRISE CONSULTING PTY LTD Brisbane
Container Transport is a Brisbane based logistic company who provides professional, reliable, and cost-efficient container transport services. We make your supply chain more profitable and effective by delivering quality transportation services every time.
We are looking for an experienced Customer Service Manager to join our team of professionals on a full time and permanent basis
The role includes but is not limited to: Maintain good customer relationships
Oversee and assist with customer queries and concernsOversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers
Desirable traits and will highly be regarded: Customer service focused
Strong communication skillsGood communication over the phone, in person and via email
Proficient in Microsoft Office (Outlook, Word & Excel)
Effective time management
Ability to work both autonomously and in a team
Self-motivated, organised, punctual and reliable
Must have great work ethics
Salary: Between $70,000 and $75,000 per annum + SuperIf you are interested in this role, please apply now!
ActionstepBrisbane City QLD
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team...
PLACED.AU PTY LTDBrisbane QLD
management to compliance and customer service. The successful candidate will play a key role in ensuring smooth office operations, maintaining high service standards, and supporting both staff and senior management in achieving organisational goals.
Apply now...
Rentokil InitialBrisbane QLD
database to promote our products and services
• Confident in meeting deadlines
• Confidentiality must be paramount
The successful candidate will have
• Previous working experience in a similar role (customer service/ administration/ account management...