Assistant Night Manager - QT Melbourne
It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk.And our people? With personalities as diverse as each property, individuality is more than encouraged.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
Key Responsibilities- Deliver warm, professional service while efficiently checking guests in and out.
- Assist with night operations and deliver a warm, personalised welcome experience for guests.
- Step up to cover Night Manager days off, overseeing all night operations and ensuring safety and security of guests, staff, and property.
- Monitor and support the performance of Rooms Division and Food & Beverage departments overnight.
- Collaborate with all hotel departments to maintain service standards and resolve operational issues.
- Complete accurate night audit tasks and ensure compliance with hotel policies and procedures.
- Support other departments as needed to ensure smooth overnight operations.
- Previous experience in front office or night audit roles within a hotel environment.
- Strong attention to detail with the ability to accurately process guest transactions and complete nightly audit reports.
- Confident using hotel systems for reservations, payments, and reporting.
- Excellent communication and problem-solving skills, with a guest-first approach.
- Knowledge of hotel policies, WH&S standards, and cashiering procedures.
- Ability to work independently overnight while leading and motivating teams across multiple departments during overnight shifts
- Daymaker ethos — no one’s too big for the small things.
- Owner’s mindset — acts on data/feedback; ships improvements.
- Resilient and solutions-focused — stays calm, moves fast.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.
Apply Now
Join QT and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.