[ref. f9989016] Perth - Hotel Service Manager - Head Housekeeper
We are looking for a HEAD HOUSEKEEPER to join our wonderful team!
A modern, luxurious, family-friendly accommodation in Exmouth, Western Australia. Situated in Exmouth town, the town beach, restaurants, pubs, the Ningaloo Centre, the Exmouth Visitor Centre, and shops are only a short walk away from the Resort.
The successful candidate must have an AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant full time experience in the last 5 years.
You will be responsible for managing all housekeeping employees. Your main duties will be:
Assessing Cleaning Needs and Assigning Tasks:Evaluating daily cleaning requirements and delegating responsibilities to housekeeping staff to ensure all areas are properly maintained.
Tracking Attendance and Managing Work Schedules:Maintaining attendance records and creating shift schedules for housekeeping staff to ensure effective coverage and smooth operations.
Communicating and Enforcing Safety Procedures:Providing clear instructions on safety standards and ensuring adherence within the housekeeping department to promote a safe work environment.
Supervising Housekeeping Staff and Recommending Improvements:Monitoring the performance of housekeeping team members, identifying areas for improvement, and suggesting changes to enhance service quality and efficiency.
Addressing and Resolving Staff Concerns:Handling and resolving any issues or grievances raised by housekeeping staff to maintain a positive and productive work environment.
Collaborating with Other Department Managers:Coordinating with managers from other departments to align housekeeping activities with overall hotel operations and guest needs.
You will be reporting directly to the Resort Manager and CEO.
This is a fulltime (38 hours/week) position and includes some weekend work.
Annual salary: $75k + superannuationANZSCO code: 431411 Hotel Service Manager - ANZSCO Skill Level 2