Client Manager
Posting Description:
- Join a multi-disciplined Health & Benefits team within Human Capital Solutions at Aon.
- Add value to a team by delivering exceptional value to clients in relation to Private Health (PHI) insurance.
- On offer hybrid working, open to all applicants.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
This role is responsible for managing and growing a portfolio of health insurance clients within Health & Benefits, across specific industry sectors; by supporting the delivery of solutions that meet agreed client outcomes.
Reporting to the Client Director, key responsibilities will include:
- Managing a portfolio of Health Insurance clients, including annual reviews and market tenders (as required)
- Working collaboratively within the Health & Benefits team, to share health insurance subject matter expertise; as required.
- Utilising membership/claims data and analytics to provide insights to clients and support wellbeing and marketing strategies across health
- Growth of existing book of business through internal and external new business prospecting.
- Engagement and negotiation with health insurers, to achieve the best outcomes for Aon clients. Designing and executing service plans to deliver superior client outcomes, aligning to client need
- Developing appropriate solutions to meet client needs resulting in improved client outcomes and retention.
- Working collaboratively with Aon colleagues across the broader business, to bring best in class solutions for Aon clients.
How this opportunity is different
Aon’s Health & Benefits team is part of Human Capital Solutions, Australia’s leader in helping organisations attract, retain, protect and sustain the workforce they need to be able to deliver on their business strategy. By addressing people risk through data driven insights and quality advice, Human Capital help clients make better decisions about their most important asset, their people.
Skills and experience that will lead to success- 5 + years experience working in health insurance, either for an Australian health insurer, or for a consulting/insurance broking company.
- Have superior time management skills and the ability to handle multiple projects projects/deadlines simultaneously.
- Excellent writing skills, high level of accuracy and attention to detail, with the ability to manage large amounts of information.
- An understanding of broader insured employee benefits including salary continuance, life and total and permanent disablement.
- Proficient computer skills (Microsoft Office Suite, in-house designed databases).
- Promotes and facilitates effective two-way communication, both within the organisation and externally, and able to positively influence key decision makers.
- Experience facilitating wellbeing initiatives across a range of clients.
- Strong public speaking and presentation skills, with demonstrated ability to engage in person and virtually to launch Health Insurance benefit to employee groups
- Aptitude and interest in broadening skillset outside of Health Insurance to incorporate other lines of Health and Benefits business such as Life insurance and Expat Medical
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#Sydney #Melbourne #LI-Hybrid #LI-Mid-Seniorlevel