Account Manager, Grocery & Retail - Sydney
UBER AUSTRALIA PTY LTD Sydney
GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer.
Grocery and Retail is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more...
We are creating something brand new! Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we’re able to solve them because we deeply care #BuildwithHeart.
About the Role
Build strong relationships with merchant partners and their headquarters while executing the day to day business activities
Acquire new business opportunities within the independent retail and SMB segment
Support operational processes and their execution for your portfolio
Focus on growing accounts by selling strategic Uber services and improving operational performance
The Experience You’ll Bring
Account management experience including having worked in a client facing role and demonstrated commercial acumen
Flexible and willing to roll up sleeves to work with individual stores
Needs to have good communication and relationship building skills
Uber provides a truly open culture that encourages all to voice their thoughts!
About The TeamGrocery and Retail is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more...
We are creating something brand new! Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we’re able to solve them because we deeply care #BuildwithHeart.
About the Role
We are looking for a sharp, highly motivated individual to join our Independent Retail Account Management Team in Australia. As an Account Manager, you will work efficiently and effectively with our independent retail merchants to optimize store operations and strengthen our relationship with partners through excellent consultative recommendations for business growth and contribute to the journey of bringing quality grocery and alcohol selection to our customers in ANZ.
Your Impact in Role
Manage a portfolio of independent retail partnerships in ANZ focussing on bringing quality grocery and alcohol selection to Uber Eats customers, retention and growing existing accountsBuild strong relationships with merchant partners and their headquarters while executing the day to day business activities
Acquire new business opportunities within the independent retail and SMB segment
Support operational processes and their execution for your portfolio
Focus on growing accounts by selling strategic Uber services and improving operational performance
The Experience You’ll Bring
Account management experience including having worked in a client facing role and demonstrated commercial acumen
Flexible and willing to roll up sleeves to work with individual stores
Needs to have good communication and relationship building skills
Someone who can deal with multiple workstreams simultaneously
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