Customer Service | CBD Location | 12 Month Contract
- January 2025 Start
The Company
Our client is a family owned business offering online and in person purchasing of products in an exciting and dynamic industry. This business ensures their personal expertise to clients with decades of experience in the industry, and a commitment to quality and service.
The Role
As a Customer Service Representative, you'll be the first point of contact for customers, whether they're shopping online or visiting in store. This role combines retail and online support, so every day will be a little different.
Your duties in the role will include but not be limited to:
- Provide outstanding customer service to customers and visitors, including in person and on the phone.
- Assisting with verification documents and compliance
- Supporting shipping activities, preparing orders, creating labels.
- Support the team with ad hoc administrative tasks as needed.
Please note, training and support on the above tasks will be provided.
About you
To be successful in this role, you will:
- Speak fluent Mandarin and English
- Have excellent communication skills, both verbal and written
- Have proven experience in customer service
- Have a good attitude and a willingness to learn
- Be part of a close-knit team where your contributions are valued.
- Enjoy a varied role that blends online and in-person interactions.
- Work in a supportive, family-oriented environment.
To Apply
Interested in applying? We'd like to hear from you! Simply, send us your resume by clicking on the apply button below. Please note your application will be assessed in January 2025 and we will only get in touch with shortlisted applicants.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.