Head Housekeeper
Get Your Visa Melbourne
Head Housekeeper
At OZONE COMPLETE PROPERTY SERVICES PTY LTD, we are excited to invite applications for a full-time (38-40 hours per week) Head Housekeeper position at The Victoria Hotel.
Duties and Responsibilities:- Supervise and manage the housekeeping staff, including scheduling, training, and performance evaluations, and being hands-on whenever needed.
- Oversee the daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards.
- Conduct regular inspections of rooms, public areas, and back-of-house areas to ensure compliance with cleanliness and maintenance standards.
- Address and resolve any guest complaints or issues related to housekeeping promptly and professionally.
- Manage inventory levels of cleaning supplies, linens, and equipment, ensuring timely ordering and replenishment.
- Monitor and control departmental expenses, including supply usage and equipment maintenance.
- Develop and implement training programs for new and existing housekeeping staff to ensure they are knowledgeable about procedures and standards.
- Provide ongoing coaching and support to staff to enhance their skills and performance.
- Ensure that all housekeeping practices comply with health and safety regulations and company policies.
- Conduct regular safety audits and address any potential hazards or issues.
- Collaborate with other departments, such as front desk and maintenance, to ensure seamless operation and guest satisfaction.
- Communicate effectively with staff and management to address any issues or concerns and ensure smooth operations.
- Maintain accurate records of housekeeping activities, including room status, maintenance requests, and staff performance.
- Prepare and present reports on departmental performance, including cleanliness scores and guest feedback.
- The right candidate will have at least 1 year of experience
- A can-do attitude and ability of working independently.
Salary: $70,000 - $80,000 per year
Location: 215 Little Collins St, Melbourne VIC 3000
Please send us your resume if you believe you have the right skills for the position.
Get Your Visa posted on behalf of OZONE COMPLETE PROPERTY SERVICES PTY LTD
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