Podiatry Assistant/Receptionist
The Role
We are looking for a Casual Receptionist/Podiatry Assistant to join our team for 20-25 hours per week at Healthy Life Foot Clinic (https://www.healthylifefootclinic.com.au/our-team/). You will be assisting our three podiatrists across our two locations at Burnside and Woodville.
If you’re passionate about delivering exceptional customer service and thrive in a dynamic role with variety, we’d love to hear from you!
We are seeking someone with strong administrative and customer service skills, a keen eye for detail and an ability to quickly learn new systems and processes. No previous experience working in an allied health clinic is required! What’s most important is that you have the right attitude, are reliable and willing to learn.
Key Responsibilities:
Customer Service: Provide a warm and welcoming environment for all patients, ensuring a positive experience from the moment they enter the clinic.Appointment Management: Efficiently manage patient bookings, cancellations, and follow-up appointments.
Multi-Location Support: Flexibility to work between our Burnside and Woodville locations and any other clinics as directed.
Sterilisation of Instruments: Ensure all podiatry instruments are properly sterilised and maintained according to our stringent hygiene standards.
Podiatrist Assistance: Provide assistance to podiatrists as needed, ensuring smooth clinic operations.
Administrative Duties: Manage patient records, handle billing and payments using EFTPOS, Tyro and HICAPS.
Requirements:
Excellent communication and interpersonal skillsAbility to multitask and manage time effectively
Strong organisational skills and attention to detail
Flexibility to work across multiple locations
Customer-focused with a friendly and approachable manner
Basic computer skills and proficiency in using booking systems
Willingness to learn and adapt to new tasks and responsibilities
No previous experience working in an allied health setting is necessary
What We Offer:
Comprehensive training in all aspects of the roleSupportive and friendly team environment
Opportunities for career growth and development
Competitive salary and benefits
To Apply:
If you are a motivated individual who thrives in a fast-paced environment and enjoys working as part of a team, we encourage you to apply! Please submit your resume along with a cover letter addressed to Trent stating your availability and prior customer service experience.