Retail Manager

About Us

As the business continues to grow, we are seeking an experienced Retail Manager to lead daily retail operations and elevate overall store performance.

Salary: $76,000 – $81,000 + Superannuation

About the Role

This role requires strong leadership, operational planning, and hands-on management capability.

1. Oversee daily store operations including opening, closing, staff scheduling, and workflow coordination.
2. Lead, supervise, and motivate retail staff to deliver excellent customer service and achieve sales goals.
3. Manage stock levels, conduct stocktakes, and coordinate ordering to prevent shortages and overstocking.
4. Implement effective merchandising, product displays, and promotional strategies.
5. Monitor store performance, analyse sales reports, and identify opportunities for improvement.
6. Handle customer enquiries, feedback, and escalated issues professionally and efficiently.
7. Maintain store presentation, cleanliness, and compliance with safety standards.
8. Assist with budgeting, cost control, and monitoring operational expenses.
9. Train new staff and ensure ongoing adherence to company policies and procedures.
10. Ensure compliance with WHS requirements and maintain a safe working environment.

1. Certificate IV or Diploma in Business, Retail Management, or a related field (or equivalent experience).
2. Minimum 1–2 years’ experience in a retail leadership or supervisory role.
3. Strong understanding of retail operations, merchandising, and customer service standards.
4. Proven ability to lead teams, resolve issues, and manage a busy retail environment.
5. Strong communication, problem-solving, and organisational skills.
6. Ability to work under pressure, meet deadlines, and drive sales performance.

How to Apply

If you are an experienced and motivated Retail Manager looking to take on a leadership role in a growing business, we would love to hear from you. Please send your CV and cover letter, and we will contact shortlisted candidates.