[ref. c61975901] CRM Functional Consultant
The Company
Join an organisation that empowers healthcare professionals across Australia. With innovation at the core, this organisation is committed to delivering seamless technological solutions, fostering professional development, and improving service outcomes for both its employees and the community it serves.
The Role
As a CRM Functional Consultant, you'll have the opportunity to contribute to the design, deployment, and customisation of state-of-the-art Microsoft Dynamics 365 CRM platforms. Key responsibilities include:
- Translating business needs into functional, fit-for-purpose CRM solutions.
- Customising workflows, forms, and automations using Power Platform tools.
- Collaborating with technical experts and stakeholders to deliver a seamless CRM user experience.
- Supporting and maintaining Dynamics 365, resolving issues, and continuously enhancing functionality.
Your Profile
You're a problem-solver with strong communication skills and a background in technology or business. Essential attributes include:
- Advanced understanding of Microsoft Dynamics 365 CE and Power Platforms.
- Experience in system improvement through custom workflows and configurations.
- Proficiency in supporting technical stakeholders and mentoring peers.
- Knowledge of privacy principles and governance to safeguard stored data.
- Relevant tertiary qualification in technology or business fields.
- A proven ability to implement solutions aligned to business requirements.
- Microsoft certifications (Dynamics 365 Fundamentals/CRM, Power Platform Fundamentals) are advantageous.
- Experience in Agile or SCRUM environments will be highly regarded.
Job Reference No: 06810-0013225591 JC
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