Client Manager
Posting Description:
Client Manager, Global & Corporate
Global & Corporate is a core Client Segment within Aon Risk Solutions, that specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.
The Client Manager is responsible for service delivery to a varied portfolio of large key clients and is considered a key driver to our long-term growth ambitions in this segment.
This is a hybrid role with the flexibility to work both virtually and from our Aon Perth office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like- Managing several key corporate clients
- Providing an exceptional level of client service
- Contributing to the strategic direction of the Global & Corporate business
- Manage daily client enquiries pertaining to their risk and insurance programs, including claims (noting you will have the support of a local legally trained claims team for complex claims)
- Identifying development opportunities for your designated portfolio and designing appropriate servicing solutions
- Achieving budgeted revenue for retention, and growth on existing and new business
- Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for the client
- Providing leadership and mentorship to support staff
How this opportunity is different
We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.
Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.
Skills and experience that will lead to success
To be successful in this role you will have proven experience and success servicing a portfolio of clients. Key requirements include:
- Strong negotiation and relationship building skills with exceptional communication abilities
- Extensive experience within the insurance market managing a portfolio of clients as a broker, underwriter or insurance manager
- Strong technical understanding of a broad range of insurance products and risk solutions
- Experience in handling large claims
- Excellent cross selling abilities
- Experience dealing with global insurance market centres including Lloyd’s
- A high level of understanding of client profitability
- A keen entrepreneurial spirit and flare for business development
- Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
- Demonstrated competency in Microsoft Word, Excel and Power Point products
- A high degree of resilience and an outcome focused approach.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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