ICT Business Analyst

apartmentZeolla Solutions placeSydney calendar_month 
Position: ICT Business Analyst
Type: Full-time
Employer: Promise Services
Location: Blacktown NSW 2148

Salary: $80,000 per annum

About Promise Services
Promise Services is a dynamic and innovative company committed to delivering exceptional IT solutions and services to a diverse range of clients. We specialize in creating tailored solutions that optimize business processes and enhance organizational efficiency.
Position Summary

We are seeking a highly motivated and skilled ICT Business Analyst to join our team. The successful candidate will play a critical role in bridging the gap between business needs and technical solutions, ensuring that our systems and processes align with business objectives.

Key Responsibilities
Work closely with users to gather, document, and analyze business requirements.
Identify and investigate inefficiencies in business processes, procedures, and work practices, and recommend optimal solutions.
Use data and process modeling techniques to create clear system specifications for design and development.
Develop and implement project plans using project management methodologies, principles, and techniques.
Take responsibility for deploying functional solutions, including the creation and implementation of system test plans to ensure quality and integrity.
Create user and training documentation and conduct formal training sessions for system users.
Develop functional specifications for system developers to ensure smooth system integration and development.
Act as a central reference point, providing guidance and assistance in system project decision-making processes.

Monitor system functionality and performance, recommending improvements as necessary.

Requirements
Australian citizen permanent residents are encouraged to apply.
A minimum of a Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
At least 1 year of experience in a similar ICT Business Analyst role.
Strong analytical and problem-solving skills with the ability to evaluate and recommend process improvements.
Proficiency in data and process modeling techniques and project management methodologies.
Excellent written and verbal communication skills with the ability to prepare clear and concise documentation.

Proven ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

How to apply
Please apply with your resume via the online portal.

Only shortlisted candidates will be contacted.

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