Contact Centre Agent - Campbelltown - Jan 2025

Join Our National Contact Centre Team at I-MED Radiology!

Start Date: 13th January 2025

Ready to make a difference? Become the first point of contact for patients at I-MED Radiology in our National Contact Centre. Help guide them through their healthcare journey with care and support.

What We Offer:

• Supported Induction: Start with 6 weeks training (including a 2-week classroom experience and a 4-week hands-on nesting period with our expert trainer and coach)
• Remote Working Late Shifts: All late shift rotations between 10am-6pm and 11am -7pm AEST / 12pm – 8pm AEDT provide full flexibility whilst working from home ️ (Note: All shifts between 8am and 5:30pm, are worked from the office and eligible for hybrid working arrangements after 3 months).
• Ongoing Support: Weekly check-ins with your Leaders, plus dedicated online support chats, and a regular team engagement to keep you connected.
• Growth Opportunities: Clear career paths and the chance to advance in our dynamic team.
• Engaging Culture: Monthly office events filled with fun activities and team bonding.
• Awesome Perks: Monthly prizes, salary packaging, discounted health insurance, and more!

Who You Are:

• Great Communicator: You love helping others and making a positive impact.
• Empathetic: You connect with people and understand their needs. ❤️
• Cool Under Pressure: You stay calm and focused in a fast-paced environment. ️
• Detail-Oriented: You take pride in getting things right and working towards Quality & Service KPI's. ✅
• Eager to Learn: No call centre experience? No problem! Your enthusiasm is what counts.

Ready to join us? Apply now and be part of something meaningful!

Learn More About Us: i-med.com.au

Linked In

Note: We welcome applications from candidates with Australian or New Zealand citizenship/permanent residency. I-MED Radiology Network is an equal opportunity employer committed to creating an inclusive workplace.