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Wonderwood Floors is a wholesaler and distributor of quality floorboards to 200+ stockists throughout NSW. We are seeking Sales Assistants and administrative assistant for for our growing network.

KEY RESPONSIBILITIES:

• Managing and responding to all customer queries via phone, email and social media.
• Monitoring incoming and outgoing orders
• Working closely with our warehouse to coordinate stock takes and resolve queries and warranty claims
• Maintaining and documenting common customer questions &/or frequently repeated tasks
• Preparing analytic reporting for the Managing Director

SKILLS & EXPERIENCE:

• Intermediate computer skills
• Excellent verbal and written communication
• A good listener, with an empathetic approach to assisting customers
• Deal with clients, suppliers and other employees professionally at all times
• Ability to problem solve, work independently and multi-task
• 1-2+ years experience working in a customer service role

Starting with $33/hr before tax

HOW TO APPLY: Please attach a cover letter

• No

Benefits:

• Employee discount
• Professional development assistance

Schedule:

• 8 hour shift

Supplementary Pay:

• Annual bonus

Experience:

• Administrative: 3 years (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person