Internal Sales
RESUME MUST BE SUBMITTED TO BE CONSIDERED FOR THIS ROLE.
Internal Sales RepresentativeLocation: Bayswater, VIC
Full-Time | Monday to FridayWell-Established Engineering & Manufacturing Business
We are currently seeking a motivated and professional Internal Sales Representative to join a long-standing and reputable business that supplies engineered pump systems and solutions across Australia and overseas. This is a full-time, permanent opportunity for someone who enjoys supporting customers, working closely with technical products, and being part of a high-performing team.
About the Role
Reporting to the Sales Manager, your primary focus will be handling customer enquiries, preparing quotes, supporting the external sales team, and ensuring customer satisfaction from enquiry to delivery.
Key Responsibilities:- Respond to inbound customer enquiries by phone, email, and web
- Provide accurate product information, technical specifications, and pricing
- Prepare and follow up on quotations in a timely and professional manner
- Assist customers with selecting suitable products for their application
- Process sales orders and coordinate with production and logistics to ensure timely delivery
- Work closely with the external sales team on key accounts and project support
- Maintain accurate records in the CRM system and follow up on leads
- Resolve customer queries efficiently and professionally
- Previous experience in internal sales, technical sales, or customer service (B2B)
- Strong communication and relationship-building skills
- High attention to detail and excellent organisational skills
- Comfortable working with technical/industrial products – pump or mechanical equipment experience is a bonus
- Ability to manage multiple priorities and meet deadlines
- Confident using sales systems, CRMs, and Microsoft Office Suite
- A long-term, stable role in a successful and growing business
- Supportive team culture with strong technical expertise
- On-the-job training and opportunities to learn about pumps and engineered systems
- Monday to Friday, full-time hours – no weekend work
- Convenient Bayswater location with on-site parking
If you're interested in the role, please submit your CV and Cover Letter expressing why you would be a great fit for the role!