Sales Operations Lead, ANZ Startups, APJ Startup Sales Ops - Sydney - ref. k93833619

apartmentAmazon placeSydney calendar_month 
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support.

We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

We are seeking a Sales Operations Lead to partner with AWS Sales Leaders to define, land and execute against our strategic priorities. This role will drive predictability in reporting and analyzing business trends as well as participating in strategic planning for the business.

The ideal candidate has broad technical skills, strong financial acumen and a deep analytic background to assist the Sales teams in creating efficiency, assessing performance and reporting & delivering results.

This position will be responsible for managing the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The position will assist the Sales Managers in evaluating and forecasting attainment against quotas, utilizing various CRM tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed.

This position will also be responsible for generating commission plans, managing the territory definitions and account movements, and calculating commissions.

This individual will need to collaborate effectively with internal end-users and cross-functional data teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results.

This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.

This position will work with the several stakeholders supporting the extended AWS ANZ Startup Sales organization, such as Business Development, Marketing, Professional Services, and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.

Key job responsibilities
  • Define the key sales support systems/processes required to meet the rapid growth of the business and develop mechanisms that enable scale.
  • Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
  • Manage the monthly cadence of business reporting.
  • Develop relationships and processes with sales, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
  • Assist Sales Managers in all aspects of evaluating their teams’ performance.
  • Ensure accurate and timely sales commission calculations and payments.
  • Identify reporting issues, gaps in processes, and drive timely resolution.
  • Prepare ad hoc analysis & participate on projects as needed.

A day in the life

You are a key member of the ANZ Startup leadership team, so you spend a lot of time in 1:1s with the ANZ Sales Leader and Sales Managers. You shadow customer calls and learn about what our customers are asking for. You foster a community of knowledge sharing with other Sales Ops leads on our team, so we benefit from your unique perspective and ways of solving problems.

You love inventing and frequently create new mechanisms and processes which help us deliver more as a team. You go above & beyond by acting as a stand-in for Sales Leadership in internal reviews, and deploying best practices you developed in other APJ regions or even worldwide.

About the team
About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- 10+ years of sales operations or equivalent experience
  • Bachelor's degree or equivalent
  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience using Salesforce (or other CRM tool) or BI tools
  • Experience presenting to senior leadership
  • 5+ years experience in management consulting or high growth organizations
Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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