[ref. g1296600] Service Desk Analyst
Michael Page Melbourne
About Our Client
Our client is a leading organisation with an advanced Service Desk team focused on cloud technologies, offering exposure to high-impact projects. The role offers a hybrid work environment and the chance to work with the latest technologies in a dynamic, growth-oriented team.
Job Description- Assist in the Windows 11 upgrade for over 10,000 devices.
- Provide Level-2 support for users during the upgrade process, troubleshooting and resolving issues.
- Collaborate with internal teams to manage and execute the upgrade strategy across the organisation.
- Ensure all devices meet compatibility and security requirements for the Windows 11 upgrade.
- Maintain clear documentation of the upgrade process, including time lines, issues, and resolutions.
- 12-18 months of Level-2 troubleshooting experience.
- Strong knowledge of the ITIL framework.
- Windows 10 to 11 upgrade experience is a plus.
- Hands-on experience with cloud environments.
- Willing to learn and grow in new technologies.
- Hybrid working environment
- Competitive salary and benefits package.
- Exposure to the latest Service Desk technologies .
- Join a highly collaborative team.
Centorrino TechnologiesMelbourne VIC
with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a Service Desk Analyst to join our growing team in Australia.
The Service Desk Analyst - M365 is responsible for providing day...
Robert HalfVermont VIC, 20 km from Melbourne
The Role
The application support analyst, report to the Service Desk Manager and is responsible for providing technical support on all internal application. This role ensures that the organization has the necessary resources and technical expertise...
Centorrino TechnologiesMelbourne VIC
with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Service Desk Analyst to join our growing team.
We’re excited by the fact our team is continuing to expand. And, as we...