[ref. d79913902] Full Time Site Manager

Silverwater NSW 2128

Site Manager – Full Time

$73,000 to 75,000 annually + superannuation

INHERENT REQUIREMENTS: As a Site Manager, you will need to show competencies and experience in the following areas.

• All duties of a Customer Service Representative as outlined in the job description of a Customer Service Representative.
• Complete store operational requirements by scheduling and assigning employees; following up on work results
• Achieve the objectives of management budgets, with discretion to amend in consultation with company management; scheduling expenditures; analysing variances; initiating corrective actions
• Identify current and future customer requirements by establishing rapport with potential and existing customers and other persons in a position to understand service requirements
• Lead, develop and enhance the customer experience in store sales with hands on style leadership. Treat each customer as a guest in our stores
• Formulate pricing policies by liaising with company management; determining and implementing additional sales promotions
• Maintain the stability and reputation of the store and organisation by complying with legal requirements
• Ensure competitor fuel price checks are performed 3 times per day. Site to follow the retail market price and never to lead. Retail price must never fall below the bottom price.
• Determine marketing strategies by reviewing sales records in liaison with company management
• Maintain efficient and successful operations by initiating, co-ordinating and enforcing programmes, operational and staffing policies and procedures
• Establish and maintain a rapport with existing and potential suppliers to achieve maximum discounts and benefits and ensure optimum service is received
• Ensure staff are always courteous to customers and are upselling where an opportunity presents itself.
• Complete daily, weekly and monthly reports, and submit these reports to head office in a timely manner
• Complete food temperature checks are per food safety guidelines
• Ensure cash exchange safe is balanced daily
• Ensure Epay, Eftpos, Car wash settlements are balanced on a daily basis.
• Lead and empower your team: lead by example
• Ensure staff balance each shift to within +/-$5.00
• All daily reporting and invoicing are completed in specified time frame and filed in specified area
• Ensure all benchmark requirements are met as per BP operation guidelines and the Jasbe operational compliance program

SKILLS & EXPERIENCE

Essential Skills & Experience:

• Experience in leading teams and retail store experience
• Customer focus
• Ability to work autonomously
• Proven people management skills
• Time Management Skills
• Excellent written and verbal communication skills
• Proficient in business management
• Strong organisational and time management skills
• Develop and maintain customer and supplier relationships
• Must be proficient in Microsoft office programs (eg. Excel, Outlook, Word)

Food Safety Supervisor Certificate (desired)

Candidate must be flexible to cover any shift and reliably able to commute to work

Please send your CV to info@businessnest.com.au. Please include the job role title in your email.