Account Manager
About Us
The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes.With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.
The Role
We are looking for an experienced Account Manager to join our Infrastructure and Cloud sales team in Sydney.
The ideal candidate will have a proven track record in the IT industry, building and developing client relationships, which will help them sell multiple vendor solutions, a range of Consulting Services, and Managed Service offerings.
Working within an energetic, highly motivated team, you will be provided ongoing support, training and development to be successful in the role, all within a flexible working environment.
As part of this role, you will:
- Manage client relationships (both existing and new) and bring in new business focusing in the mid-market segment (100-1,000 seats).
- Develop and execute on strategic account and territory plans to meet quarterly and annual sales objectives.
- Work closely with marketing, pre-sales, technical staff and strategic vendors to create and manage a strong pipeline of new business for product, services and managed services.
- Communicate the value of The Missing Link solutions to C-level executives and other senior decision-makers.
- Identify business problems and align them to solutions in areas such as Cloud, Connectivity, Networking, Security, Datacentre, Productivity and Backup & Recovery.
- Understand customer pain points, and have an honest and transparent approach.
- Be self-motivated, passionate and responsive.
- Minimum of 3 years experience as a sales professional in information technology.
- Demonstrated experience selling large complex IT solutions at a Mid-Market level.
- Well developed business acumen with creative sales and negotiation skills to handle complex scenarios at all levels.
- Passion for building long-term customer relationships, and a focus on excellent customer service.
The successful candidate will have the following qualities:
- Self-motivation
- Excellent Interpersonal skills
- Excellent communication skills
- High degree of professionalism
- Strategic Thinking
- Planning/Organising Skills
- Defence force experience is desirable
Benefits
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
- Supportive, collaborative and respectful environment
- Company culture that fosters learning and development through training and mentoring programs
- Great environment with regular staff events, free drinks, and breakfast
- Opportunities for professional development and career advancement
- Great, uncapped commission structure