Facilities Manager - Sydney - ref. a00641823

Overview:

Discover endless opportunities to grow and make your mark at Hines.

Responsibilities:

As a Facilities Manager with Hines, you will have full responsibility and commensurate authority for the management of all maintenance and operations functions, budget, and assigned personnel at a leased site. Responsible for maintaining highest level of customer service by responding to client service requests, scheduling preventive maintenance, providing support to other Corporate Real Estate and Facilities Management department groups, and all business unit administrators. Responsibilities include, but are not limited to:

• Develop and maintain ethical, professional, and courteous relations with site occupants, tenants, contractors, and clients.
• Handle the administration and management of all activities related to building maintenance, cleaning, and client service requests, including proper insurance certificates are on file for all vendors working on site.
• Ensure proper standard of care for all physical facilities, with high emphasis on user experience, comfort, occupier safety and business continuity.
• Manage all client service requests and communication to requestor. Ensure requests are processed correctly, properly recorded in the work order system, and completed in a timely basis.
• Develop and maintain positive relations with all occupying business units. Meet with tenant contact or business unit representatives on a regular basis, to dispense information related to facility support and solicit input.
• Support project managers for construction and move projects including the provision for freight elevator scheduling, construction cleaning, file clean-outs.
• Coordinate efforts to ensure effective resolution of issues affecting both the building and the tenant.
• Inspect all facilities, identify discrepancies, and coordinate repairs.
• Provide information and direct input in major fiscal activities, including budget preparation (including capital expenditures), financial planning and variance analysis. Provide economic justification for expenses including bidding of large purchase and/or price evaluation.
• Ensure proper and timely payment of all accounts payable including the coding, verification of accuracy, approval and forwarding for payment.
• Submit monthly required reporting for the site, including metrics, project accomplishments and open issues.
• Effectively use information systems to process approvals, reporting, escalation, invoices and other documents.
• Accurately escalate issues with the Asset Manager and the Property Manager to manage risk and ensure quick resolution of items.
• Develop and manage annual budgets and monthly variance reporting for the site.
• Review and approve vendor invoicing ensuring all required back-up has been provided.
• Comply with all company, client, and regional policies.

Qualifications:

Minimum Requirements include:

• Five or more years of experience managing industrial assets in an FM role.
• Experience using information systems to manage vendors, work orders, purchase orders and payments.

Closing:

Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.