Solutions Engineer
About Us:
Location - Sydney, Australia
Function - Global Sales
Department - Pre-sales
Working Pattern - Hybrid
Benefits – Benefits and Rewards
DEI - DEI Strategy Launch
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.
A Solutions Engineer will work within our Solutions Engineering team and will support the Sales Team as a vertical Subject Matter Expert. Your primary objective will be to understand the challenges faced by prospective clients and demonstrate how our solutions can address their needs effectively.
Responsibilities:
- Engage with prospective customers to understand their requirements and business objectives.
- Conduct in-depth consultations, Discovery and needs assessments to identify pain points and opportunities for improvement.
- Demonstrate our products and solutions to potential customers, leading with, how the solution will resolve their pain and showcasing their features and capabilities.
- Collaborate with the sales team to develop customized presentations, proposals, and solution designs tailored to the specific needs of each prospect.
- Build strong relationships with key stakeholders, including executives, Directors, Managers, and IT professionals, to gain buy-in for our solutions.
- Provide expert advice and guidance on industry best practices, standards, and regulations where applicable
- Participating in industry events, conferences, and seminars to promote our company's expertise
- Keeping abreast of industry trends, emerging technologies, and competitive landscape to stay ahead of the curve.
- Design, develop and maintain product demonstration environments based on key Verticals & Territories
- Provide guidance to Product / Pre-Sales Support Team to maintain real time data in Demo Environments
Skills and Experience:
- Minimum of 3 years’ proven experience in Pre-Sales, Sales Engineering, Consulting, or Management roles within the Safety, Environmental, or Health Management industry.
- Strong understanding of product management software solutions and platforms.
- Familiarity with SaaS models, including their benefits, API integration, interoperability, and data warehousing.
- Excellent presentation and communication skills, with the ability to clearly articulate complex EHS concepts and persuasively convey the value of software solutions.
- Strong analytical and problem-solving abilities, with a customer-centric approach.
- Demonstrated ability to thrive in fast-paced, collaborative, team-oriented environments.
- Proven track record of managing multiple Pre-Sales engagements simultaneously.
- Willingness to travel as required for client meetings and industry events.
- Professional demeanor with a self-motivated, detail-oriented mindset.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in, please let us know during the application process.
Enhance your career and make the world a safer place!
#LI-SA1 #LI-Hybrid #LI-Fulltime