Restaurant Manager

The Client

Hwaro92 Korean BBQ Restaurant located in Robina in QLD is a well-known restaurant specialising in authentic Korean BBQ cuisine. They are an established and popular restaurant in the area with a reputation for excellent food of high quality. They are now looking for an experienced Restaurant Manager to join their business.

The Role

You will be tasked with leading and managing the various staff as well as the overall operations of the restaurant. This is a full time role with an annual salary set at $77,000 plus superannuation.

Responsibilities

To arrange table reservations, group bookings or catering orders

To ensure staff knowledge of food and drinks menu and provide recommendations

To oversee stock levels and order supplies

To control cash register and payments

To prepare and report sales and manage financial records

To monitor and manage budgets

To contribute to menu planning, coordinating and pricing

To coordinate staff recruitment and provide adequate staff training

To roster and supervise staff shifts

To monitor and ensure compliance with workplace health and safety regulations

To maintain high standards of customer service and foods provided at the restaurant

To develop positive relationships with customers and increase customer loyalty

To manage customer service

To monitor, plan and implement business operations and systems to improve efficiency including promotion and marketing of the restaurant

Requirements

To be successful in this role, you must have:

Relevant Diploma qualifications in hospitality management or equivalent

Minimum of 3 years’ experience as a Restaurant Manager within an operation of a similar profile is essential

Must have at least 3 years of menu planning experience including cost control and planning menu to budget

Must have at least 3 years of menu planning experience including cost control and planning menu to budget

Must have at least 3 years of people management and hospitality team leading experience

At least 3 years’ experience in supplier liaison for restaurant operations

At least 3 years’ experience ensuring compliance with HACCP, liquor licensing, and WHS regulations.

At least 3 years’ experience in financial management, sales analysis, and profit optimisation

Proven ability to lead and manage a team in a busy restaurant environment

Proven experience working with POS systems and cash handling at a store level

Demonstrated and verifiable prior experience

Excellent people and time management skills - ability to work with international staff

Excellence in delivering quality customer service and customer satisfaction ratings including brand standards

Full availability to work on weekends

Excellent presentation and communication skills

Ability to balance high volume periods and peak service times