Injury Management Specialist

Injury Management Specialist | Personal Injury | Melbourne

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

We are currently looking for an Injury Management Advisor (IMA) to lead the injury management and service objectives of our high performing team.

This role is integral to the performance of the business, the ongoing development of our Case Managers, and providing support and oversight to our medical management division.

As such, we are looking for our successful applicant to be an inspiring mentor so the desire to motivate and build capability is a must.

You'll be responsible for:

• Giving expert injury management advice ensuring responsiveness and quality in your decision making
• Supporting and assisting case managers with the review and liability determination of a range of medical and like and surgery requests and managing our treatment request timeliness compliance standards
• Leading initiatives that are aimed at improving efficiency, responsiveness, and quality decision making that contribute to overall team performance and culture
• Liaising appropriately with treating health practitioners, injured workers and employers regarding a worker's recovery and injury management
• Demonstrating leadership through your education, coaching, and development of case managers
• Supporting the achievement of performance and compliance benchmarks across the workers compensation business unit

About you:

• Extensive injury management experience /case management within a personal injury scheme environment (Vic Workers Compensation Scheme experience will be highly regarded)
• Allied Health qualification is desirable
• An ability to build rapport with varying stakeholders including allied health professionals, workers, employers and our internal team members
• An aptitude for coaching and developing others
• Excellent communication and presentation skills

What's on offer:

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

About Allianz

We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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Position Cluster: Non-Executive