MICE & Business Development Assistant Manager | Attractions & Dining
Journey Beyond Melbourne Full-time
About us
Journey Beyond is one of the country’s largest experiential tourism businesses, with a suite of iconic tourism brands that stretch across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We create amazing experiences, share special places and shape lasting memories for our guests.
The Attractions & Dining (A&D) division of Journey Beyond incorporates Melbourne Skydeck, Eureka 89, Darwin Harbour Cruises and Cruise Sydney. Other businesses within the Journey Beyond group include Rail Expeditions, Rottnest Express, Cruise Whitsundays, Sal Salis Ningaloo Reef, Outback Spirit, and Horizontal Falls Seaplane Adventures.
About the opportunity
Within the A&D division, we are excited to be establishing a new team focused on building a pipeline of leads around meetings, incentives, conferences & exhibitions (MICE) and business development (BD).
Based in Melbourne and reporting to the MICE & BD Manager, we are looking for a MICE & BD Assistant Manager to join the team. This role will be responsible for working collaboratively to support across the division as required.
This position will play a critical role in streamlining booking systems and processes across the division, and building a consistent pipeline of business and leads to ensure revenue targets are reached. The MICE & BD Assistant Manager will manage the team of Event Coordinators and is responsible for training and mentoring them to ensure they have the skills and expertise to manage the pipeline of business efficiently.
The expected annual salary range for this position is $82,000 - $87,000 FAR or + Super depending on your level of experience.
Requirements
About you
• Demonstrated experience in event sales and coordination, coupled with excellent food & beverage knowledge
• Demonstrated experience leading, coaching and training team members
• Strong time management and organisational skills, with the ability to set priorities and work effectively under pressure
• Exceptional verbal and written communication, coupled with professional personal presentation
• Understanding of budgets and working towards KPIs / targets
• Excellent customer service, coupled with problem-solving skills to tailor solutions
• Experience with event management software and aptitude to quickly learn new systems
• Flexibility to work outside of standard office hours, and willingness to travel interstate as required
Are you ready to join us? Your journey begins here!
To apply, please submit your resume, along with a Cover Letter telling us a little bit about you.
If you have any questions about the position, please call James Watts – HR Advisor on 0456 223 830.
Benefits
As a Journey Beyond employee, you'll enjoy:
• Generous 75% discount on Journey Beyond travel and experiences
• Opportunities to grow your experience across our other 13 brands nationally
• Generous discounts with key suppliers such as Qantas Club & Appelles products
• Exclusive private health partnership with Medibank
• Access to leading Employee Assistance Program (EAP) providers
Journey Beyond is one of the country’s largest experiential tourism businesses, with a suite of iconic tourism brands that stretch across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We create amazing experiences, share special places and shape lasting memories for our guests.
The Attractions & Dining (A&D) division of Journey Beyond incorporates Melbourne Skydeck, Eureka 89, Darwin Harbour Cruises and Cruise Sydney. Other businesses within the Journey Beyond group include Rail Expeditions, Rottnest Express, Cruise Whitsundays, Sal Salis Ningaloo Reef, Outback Spirit, and Horizontal Falls Seaplane Adventures.
About the opportunity
Within the A&D division, we are excited to be establishing a new team focused on building a pipeline of leads around meetings, incentives, conferences & exhibitions (MICE) and business development (BD).
Based in Melbourne and reporting to the MICE & BD Manager, we are looking for a MICE & BD Assistant Manager to join the team. This role will be responsible for working collaboratively to support across the division as required.
This position will play a critical role in streamlining booking systems and processes across the division, and building a consistent pipeline of business and leads to ensure revenue targets are reached. The MICE & BD Assistant Manager will manage the team of Event Coordinators and is responsible for training and mentoring them to ensure they have the skills and expertise to manage the pipeline of business efficiently.
The expected annual salary range for this position is $82,000 - $87,000 FAR or + Super depending on your level of experience.
Requirements
About you
• Demonstrated experience in event sales and coordination, coupled with excellent food & beverage knowledge
• Demonstrated experience leading, coaching and training team members
• Strong time management and organisational skills, with the ability to set priorities and work effectively under pressure
• Exceptional verbal and written communication, coupled with professional personal presentation
• Understanding of budgets and working towards KPIs / targets
• Excellent customer service, coupled with problem-solving skills to tailor solutions
• Experience with event management software and aptitude to quickly learn new systems
• Flexibility to work outside of standard office hours, and willingness to travel interstate as required
Are you ready to join us? Your journey begins here!
To apply, please submit your resume, along with a Cover Letter telling us a little bit about you.
If you have any questions about the position, please call James Watts – HR Advisor on 0456 223 830.
Benefits
As a Journey Beyond employee, you'll enjoy:
• Generous 75% discount on Journey Beyond travel and experiences
• Opportunities to grow your experience across our other 13 brands nationally
• Generous discounts with key suppliers such as Qantas Club & Appelles products
• Exclusive private health partnership with Medibank
• Access to leading Employee Assistance Program (EAP) providers
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