Outbound Customer Service Representative
About Our Client
Our client is a world leader in manufacturing, who operate on a global scale. They have a strong customer base and want to deliver the best outcomes to all customers on every interaction. This temporary, full-time role is a great opportunity for a candidate with excellent all-round customer service skills, contributing to outstanding service.
Job Description
Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to:
- Minimum 50 outbound interactions per day with customers using scripts.
- Refer leads to sales department.
- Adhere to the company's compliance policies and operating procedures.
- Continued collaboration with the sales department.
- Development of customer relationships through outstanding organisational skills.
- Utilisation of CRM systems with high proficiency in Microsoft systems (Excel).
The Successful Applicant
We are looking for a dedicated Outbound Customer Service Representative, who has a passion for customer care and likes to work cooperatively in a team environment. To be successful, you will need to have excellent communication skills, both written and verbal.This is a fast-paced role for a motivated individual with an energetic mindset. This role will be required to working Monday - Friday, full-time hours.
What's on Offer
You would be joining a growing and expanding team that offers professional growth, development and teamwork plus additional benefits of:
- Scoresby location.
- $40 p/h plus superannuation.
- Temporary, full-time role, flexible location.
- Minimum 6 week contract.
- Globally renowned manufacturing business.