Office Manager
Harmony Nursing Australia provides a broad range of health and care services to clients in their homes, workplaces and community settings. Our services include nursing care, medical and non-medical support, specialised care assessments, personal care, post-hospital and post-surgical support, wound care, seasonal vaccination services and Department of Veterans’ Affairs nursing care services.
We are committed to treating every client and their family with respect, dignity and professionalism. As our business continues to support clients with diverse care needs, the Office Manager will play an important role in managing administrative systems, coordinating office resources, supporting staff operations and ensuring that our internal processes remain efficient, compliant and client focused.
Office Manager – Harmony Nursing Australia Pty Ltd | Location: Salisbury, SA
Key Responsibilities- Coordinating office workflows, setting administrative priorities and ensuring that enquiries, client documentation, service records and internal tasks are handled promptly and professionally.
- Assigning duties to administrative and support staff, monitoring work quality and ensuring tasks are completed accurately, efficiently and in line with business requirements.
- Maintaining organised office records, client files, staff documentation, supplier records, service-related paperwork and other business information in accordance with privacy, confidentiality and compliance requirements.
- Overseeing office accounts administration, including supporting invoicing processes, supplier records, basic financial documentation, payroll information and coordination with external accounting or bookkeeping professionals where required.
- Liaising with nurses, care professionals, management, external providers, clients and relevant stakeholders to coordinate office operations and resolve administrative or service-related issues.
- Coordinating personnel administration, including staff training records, performance documentation, leave records, payroll-related information and general supervision of administrative staff.
- Ensuring office procedures comply with relevant health care, workplace, privacy, record-keeping and government requirements applicable to the business.
- Supporting compliance with workplace health and safety requirements, including maintaining safe office practices and assisting with WHS-related documentation and reporting.
- Managing office equipment, supplies, filing systems, software tools and physical facilities to ensure the workplace remains functional, organised and properly maintained.
- Coordinating maintenance or repairs for office equipment, furniture, technology and facilities when required.
- Assisting management with the preparation, review and improvement of internal policies, procedures, forms and administrative processes.
- Monitoring office service standards and identifying practical improvements to enhance efficiency, communication and service delivery.
- Supporting communication between the office team and field-based nurses or care staff to ensure service information, schedules and client updates are properly managed.
- Maintaining professional communication with clients and families, particularly in relation to administrative enquiries, service coordination and documentation requirements.
- Ensuring confidential information is handled appropriately and that records are kept secure, accurate and up to date.
- Assisting with reporting, audits, compliance checks and business administration tasks required by management.
- Contributing to a professional, respectful and well-organised office environment that supports high-quality care outcomes for clients.
- At least 1 year of relevant experience in office management, administration management or a similar role.
- An AQF associate degree, Advanced Diploma or Diploma in a relevant field.
Hours: 38 hours per week
Salary: $75,000 – $85,000 plus superannuation per annum
Personal Attributes- Trustworthy and able to handle confidential information appropriately.
- Proactive in identifying administrative improvements.
- Supportive of team members and able to coordinate staff effectively.
- Committed to maintaining high standards of service, compliance and workplace safety.
How to Apply
If you are an experienced and motivated Office Manager looking to join a growing health care service provider, we encourage you to apply with your current resume and a cover letter outlining your suitability for the position.