Senior Quality Control Systems Engineer
Senior Quality Control Systems Engineer
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This is a position with grade
13
This position reports to
Technical Service Consultant
Your role and responsibilities
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
The work model for the role is: Remote #LI-Remote. The role will be based on the East Coast of Australia (with a preference for Melbourne).
This role is contributing to the Process Industries business. You will be take ownership for ABB installed base of Pulp & Paper Quality Control Systems (QCS) in Australia with a 50% shared responsibility to the South-East Asia region.
You will be mainly accountable for:- Servicing, troubleshooting & inspecting a variety of ABB QCS systems.
- Maintain the Solution Architecture of all existing systems, perform proactive maintenance, work with the sales team to offer upgrades and expansions and also assist in defining the architecture of new projects.
- Provide technical support to customers, remotely and on site. Troubleshoots complex technical issues and make recommendations for future improvements.
- Act as subject matter expert for ABB extended solutions (i.e., Profile Historian, Paper Quality Performance) in translating measurement data from sensors and scanners into actionable insights, helping operators and managers making informed decisions on product quality improvement and operational efficiency.
- Coaching technicians and engineers and supervising complex site activities.
You will join a diverse, inclusive and collaborative team, where you will be able to thrive. You will be supported by a network of pulp and paper experts across the South-East Asia region and Europe.
Qualifications for the role- Ability to demonstrate your technical experience in Pulp & Paper QCS, including but not limited to control systems, scanners and sensors, actuators and profilers.
- You are innovative around problem-solving and able to diagnose root cause of issues, select suitable solutions to problems as well as identifying preventive actions.
- Engineering Degree majoring in Software, Control Systems, Electronics, Mechatronics or similar. Candidates who also have experience in ABB DCS Systems will be viewed favorably, due to their ability work on both ABB QCS and DCS (e.g. AC800M, 800xA, AC450, INFI90 Harmony, MOD300 or similar.
- Ability to travel throughout Australia and South-East Asia.
- You are at ease communicating in English.
More about us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers.For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production.
The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.
At ABB, we value a healthy work-life balance and respect your right to disconnect. We encourage open conversations about workload, work hours and availability, ensuring work commitments are balanced with personal wellbeing.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory